We performed a comparison between ActiveBatch Workload Automation and Tidal Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ActiveBatch Workload Automation is highly praised for its versatility and ease of use. Users appreciate the prebuilt jobs and real-time monitoring capabilities, as well as the automatic scheduling feature. Tidal Automation is known for its excellent job scheduling and single pane of glass interface, which allows for convenient management. Users also value the flexibility in running jobs and the data security features offered by Tidal Automation.
ActiveBatch could improve licensing, user interface, trigger reliability, documentation, support services, and integration capabilities. Tidal Automation could benefit from enhancements in its user interface, pricing model, integration options, and customization features.
Service and Support: Users have provided positive feedback for the customer service of ActiveBatch Workload Automation, appreciating the helpfulness, reliability, and responsiveness of the support team. However, there are concerns regarding the service model and availability of the hotline. Tidal Automation has highly praised customer service that is responsive, knowledgeable, and willing to assist. The experienced support team promptly addresses problems, although there are occasional mentions of lower-priority items being overlooked.
Ease of Deployment: The setup process for ActiveBatch Workload Automation was smooth and straightforward, without any significant challenges. However, there was a minor requirement for additional documentation during the file import. The setup for Tidal Automation was described as easy to handle and uncomplicated, with useful documentation available. Some users expressed a desire for more training to tackle complex tasks.
Pricing: Users find the setup cost for ActiveBatch Workload Automation to be quick and straightforward. The pricing is seen as reasonable and competitive. Tidal Automation's pricing is also fair and predictable, with a transparent licensing model. However, some users mention the complexity of licensing when additional adapters are required.
ROI: ActiveBatch Workload Automation is highly regarded for its ability to enhance net revenue, offering a valuable solution. Tidal Automation streamlines operations, mitigates risks, and consolidates tasks, providing substantial benefits in terms of reducing manual efforts and improving overall job management.
Comparison Results: Tidal Automation is the favored choice over ActiveBatch Workload Automation. Users commend Tidal Automation's job scheduler, streamlined interface, and ability to run jobs on various servers. The user-friendly interface and seamless integration with other systems are also highly regarded.
"We are able to integrate it into multiple third-party tools like email, backup, tracking systems, SharePoint, Slack alerts, etc."
"ActiveBatch has reduced work by providing automated workflows across several different applications."
"It is very useful in sending confidential files through FPP servers."
"The Jobs Library has been a tremendous asset. For the most, that's what we use. There are some outliers, but we pretty much integrate those Jobs Library steps throughout the process, whether it's REST calls, FTP processes, or file copies and moves... That has helped us to build end-to-end workflows."
"Since we are no longer waiting for an operator to see that a job is finished, we have changed our daily cycle from running in eight hours down to about five. We had a third shift-operator retire and that position was never refilled."
"One of the valuable features is the ability to trigger workflows, one after another, based on success, without having to worry about overlapping workflows. The ability to integrate our BI, analytics, and our data quality jobs is also valuable"
"One of the most valuable features of this solution is the versatility of the prebuilt jobs."
"The product offers a centralized platform for managing activities across many environments, applications, etc."
"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."
"Tidal Automation by Redwood is a user-friendly solution."
"We use the solution for cross-platform, cross-application workloads. The solution’s ability to manage and monitor these workloads is very easy and accurate. We have file dependencies for running jobs. The job does not start until a file exists on a completely different server, then where the job will run. So, it is cross systems."
"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."
"Especially in the newer versions of Tidal, the segmentation of user permissions enables us to give people operator permissions for their jobs, to rerun jobs, but view-only for other groups' jobs. We're able to keep people from hurting themselves or other groups accidentally. The permissioning is really good."
"We wouldn't be able to do many of the complex scheduling that we do today without it. For us, it is a mission-critical app. Because if it doesn't work or has a problem, then SAP doesn't function. It is that critical. So, it's an essential tool for us to manage and run SAP jobs."
"Thinking of all the people involved in checking jobs on a daily basis, manually running jobs or auditing them through standalone tools, and trying to connect them. We have saved hundreds of hours weekly, which is substantial."
"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."
"There are very few documents that provide us with detailed information on the troubleshooting of errors that occur during integration with the existing environment."
"A nice thing to have would be the ability to comfortably pass variables from one job to another. That was one of the things that I found difficult."
"Whenever there is an overload, we are seeing crashes happening."
"Any product is going to have some room for improvement, no matter what. I see the company has already ventured into AWS and they're constantly trying to improve the managed file transfer which they have recently improvised. I think they bought a software called JSCAPE and they're trying to improve it, which is good. I am not sure if JSCAPE would be part of the base product but currently, you have to buy a separate license for it, which doesn't make sense. If it was Microsoft, ServiceNow, or integrating with other software vendors, I would understand but JSCAPE is now in-house and I'm not sure if they can justify having a separate license for JSCAPE. I would probably expect them to be packaging JSCAPE into the base product. They did switch over from a perpetual license model to a subscription model, which hurt the company a little bit. Nobody is offering the perpetual model anymore. As long as the transition is fair for both the companies, I think it should be fine and not burn us out."
"The UI could potentially offer a more refined and user-friendly experience, fostering smoother interactions and facilitating easier navigation for users engaging with the application."
"The thing I've noticed the most is the Help function. It's very difficult, at times, to find examples of how to do something. The Help function will explain what the tool does, but we're not a Windows shop at the data warehouse. Our data warehouse jobs actually run on Linux servers. Finding things for Linux-based solutions is not as easy as it is for Windows-based solutions. I would like to see more examples, and more non-Windows examples as well, in the Help."
"They have some crucial design flaws within the console that still need to be worked out because it is not working exactly how we hoped to see it, e.g., just some minor things where when you hit the save button, then all of a sudden all your job's library items collapse. Then, in order to continue on with your testing, you have to open those back up. I have taken that to them, and they are like, "Yep. We know about it. We know we have some enhancements that need to be taken care of. We have more developers now." They are working towards taking the minor things that annoy us, resolving them, and getting them fixed."
"The help center and documentation are not that helpful."
"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."
"The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."
"The GUI, the graphical user interface, gets a little bit busy."
"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."
"Setting up the initial product was a little hard."
"They can do better reporting in terms of production statistics reporting."
"Some users have complained that the initial setup process is complicated and time-consuming, while others have suggested that the software could offer more freedom in customizing processes."
"To better fit their unique needs, the solution should give more customization options."
ActiveBatch by Redwood is ranked 4th in Workload Automation with 35 reviews while Tidal by Redwood is ranked 2nd in Workload Automation with 37 reviews. ActiveBatch by Redwood is rated 9.2, while Tidal by Redwood is rated 9.0. The top reviewer of ActiveBatch by Redwood writes "Flexible, easy to use, and offers good automation". On the other hand, the top reviewer of Tidal by Redwood writes "Great visibility with a single pane of glass and a low learning curve". ActiveBatch by Redwood is most compared with Control-M, AutoSys Workload Automation, Redwood RunMyJobs, IBM Workload Automation and JSCAPE by Redwood, whereas Tidal by Redwood is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation, Redwood RunMyJobs and Rocket Zeke. See our ActiveBatch by Redwood vs. Tidal by Redwood report.
See our list of best Workload Automation vendors.
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