We performed a comparison between AirMagnet Survey and NetAlly EtherScope nXG based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would like to rate the product as eight of ten."
"Customer service is great."
"Clear and easy to use maps."
"The most valuable features are the survey, spectrum analysis, and reporting."
"The heat maps are quite good, and some features are easy to use."
"Using the products to ensure the safety of our equipment that we have a lot invested in."
"It allows us to prepare more real designs. Later, we validate them with actual surveys."
"We use the solution for Wi-Fi and networks."
"EtherScope has made our networking staff more productive. We have remote locations and can use the tools to collaborate. I have other people looking at it at the same time that I am looking at it. With the uploading ability, I can have more eyes on the project at the same time, instead of just one set of eyes."
"The wireless aspect of it has been super valuable. The AirMagnet Survey feature is very useful for site surveys. For a long time, it used to be done on laptops, and now, we can do this simply on a handheld with one technician. The data automatically gets uploaded to the cloud so that our more experienced technicians can review the data and pull it into AirMagnet. This feature has saved tons of time. It's not easy to approximate the time saved, but for each survey, I'm taking a junior technician and getting him to do a role that a senior technician used to do. So, there is a cost-saving of at least 50%."
"I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN."
"Another good thing I really liked was that it would not only tell me the IP address, but it would tell me more info. It would grab the CDP off of the CDP profile and read all the info it could get, so I knew what I was looking at."
"My impression of the ease of use is that it definitely is easy to use both the handheld device and the app walking around."
"The things that I find most valuable are the Wi-Fi app and the Discovery app. Those two things help a lot when I'm doing the initial discovery of a space. I also use the AutoTest feature quite a lot, especially if I'm troubleshooting."
"The most valuable features are LANBERT, Discovery, and AirMapper. AirMapper is the best. Both Discovery and AirMapper are very easy to use because you can view all the problems on a single screen. If you quickly need more details about your network, then AirMapper is the best."
"It cuts the time down in half. You don't need to get a laptop out and do different testing. We can just grab this one tool, bring it, and do all our network testing, surveying, and reviews to figure out what the problems are with just one device, instead of having to use multiple people and devices to do that. You cut down time by 50% because you won't normally need multiple people onsite. A lot of times, you can do everything with one person and one tool."
"It would be nice to have some more training resources for younger techs. We can use them if we need some assistance, but that usually requires one of us who knows what we're doing to calibrate the programs properly."
"The user interface needs a lot of improvement. The auto-placement of access points is not accurate."
"But it's definitely a more expensive solution than other ones."
"The throughput should be more advanced in the future. They need to add more versions of WiFi than just one."
"The surveying features are in need of improvement, along with general usability."
"Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps."
"I would say some of our newer techs that are going out to job sites can be a little bit intimidated by the interface."
"It'd be nice if it was cheaper, however, you get value for your money."
"When it works, I love the AirMapper Site Survey app. Currently, my device has a hardware bug that the manufacturer and I are working on actively, to get it fixed or replaced. The 5 gigahertz radio on my device is flaky at best... It doesn't seem to have anything to do with the product itself, as much as it is some kind of unique hardware problem."
"NetAlly doesn't have a spectrum analyzer. I have to use other tools to view the spectrum, and this is a problem."
"For my usage, I thought the training would be maybe an hour, but I ended up having to spend an additional four to eight hours just to make sure I could adequately translate the data. So, using the tool was not that difficult, but translating the data is where there is a breakdown in what you are demonstrated and what you can actually do."
"If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do."
"AirMapper is very quick and easy once everything is on there, but I would like to see an improvement on how you get things on there. Currently, rather than being able to build up buildings or a site of things, every map is an individual piece. We should be able to set up an AirMapper survey easily and more effectively. At the moment, we just have separate floor plans. It'd be great to be able to build a building and tell where different floors are so that if it hears an AP on the floor below, it doesn't put two APs, one on that floor and one on the other floor, and it knows that there are two floors here. One is on top of the other, and it won't put the AP at both places. It would put it on one of the floors where it would be strongest. This would be one of the biggest improvements."
"The largest complaint that we get is the battery life on the unit. If you are using it heavily, you get about five hours of usage out of it. In an eight hour day, that is not perfect for us. We would like more battery usage. The battery thing is annoying."
"The only issue that I have ever had is the battery life. It does drain a little bit quickly... While it's true that by the time I'm finished with my assessment it's usually dead, I have usually finished what I need to do and everything has been pushed to Link-Live. But occasionally, I might need a backup battery if I need to do something for multiple hours."
"NetAlly EtherScope nXG's reporting and table qualification could be improved."
AirMagnet Survey is ranked 8th in Network Troubleshooting with 38 reviews while NetAlly EtherScope nXG is ranked 2nd in Network Troubleshooting with 22 reviews. AirMagnet Survey is rated 8.2, while NetAlly EtherScope nXG is rated 9.0. The top reviewer of AirMagnet Survey writes "It fixes so many problems quickly that we don't regret spending more on high-end tools than most companies". On the other hand, the top reviewer of NetAlly EtherScope nXG writes "Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems". AirMagnet Survey is most compared with Ekahau Site Survey, Aruba Wireless, AirCheck G3 and iBwave Wi-Fi, whereas NetAlly EtherScope nXG is most compared with LinkRunner, AirCheck G3 and LinkSprinter. See our AirMagnet Survey vs. NetAlly EtherScope nXG report.
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