We performed a comparison between Alibaba Cloud and Amazon AWS based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ECS is the most valuable feature of the solution."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"It's easy to use, cheaper than other solutions, and more secure."
"It is easy to set up."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"In general, the cost management in Amazon is complicated. It's not too straightforward."
"It is easy to use."
"The installation process is very simple."
"It is highly available and on-demand. So, you can scale up and scale down whenever required."
"Amazon AWS is user-friendly and intuitive."
"Technical support has been great."
"I like the flexibility of this solution."
"Amazon AWS is good in terms of deployment and user experience. Their certificate management and load balancer are also good features."
"Alibaba Cloud needs to increase availability in Thailand."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The solution needs to improve its graphical user interface."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The user experience must be improved."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The pricing structure can be improved and made more straightforward."
"The technical support can take longer than expected sometimes. They could improve on this."
"I'm not an expert on the product, but if I had to suggest one improvement, I know a feature that would allow a person to backup his on-premise solution to the cloud directly with one click would be useful. This solution should be agnostic because sometimes a product that was backed up with Veeam is highly compatible with Commvault. I think it would be better if these backup features were agnostic. Viewing a build could also be improved. It's not easy to follow up on your consumption and see how much you're paying and how much you will be paying. Viewing the build could be more clear."
"I would like to receive some alerts when my consumption is getting out of the normal range."
"The pricing is something you have to watch. You really have to constantly optimize your costs for instances and things like that. That can become a job in itself to manage just from a budgeting standpoint."
"We would like to see if AWS includes any inbuilt automation. Also, we are very interested in AWS's AI/ML features, as well as IoT, AR, and VR."
"IAM must be made simple and straightforward."
"The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 16 reviews while Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews. Alibaba Cloud is rated 7.4, while Amazon AWS is rated 8.4. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Oracle Cloud Infrastructure (OCI), Google Firebase and DigitalOcean, whereas Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Equinix Metal. See our Alibaba Cloud vs. Amazon AWS report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.