We performed a comparison between Alibaba Cloud and Google Firebase based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"The installation is easy."
"ECS is the most valuable feature of the solution."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"If there's data added to the solution, there's a good record of it so it's easy to track everything."
"We're able to use the solution in several processes."
"The most valuable features of Google Firebase have been Analytics, Remote Config, and Crashlytics. Additionally, a lot of companies have used push notifications which is important. There is little maintenance required."
"Stability-wise, I rate the solution a ten out of ten."
"What I like most about Google Firebase is that it's one of the easier options to host a website or app quickly."
"Its initial setup process is easy."
"The solution is useful for managing users and user authentication."
"The product’s most valuable features are integration and hosting."
"The solution should have more integration."
"It is not robust."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The flexibility of the solution could be improved."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"Their technical support needs to be enhanced with more support for customers."
"Firebase's real-time information isn't technically real-time. It takes a while to upload user activity into the app. It's not as fast as Datadog, the other solution we use."
"The solution's notification system could be much better."
"There's always room for improvement in every product, and the major improvement that's needed in Google Firebase is its simplification, particularly for unsavvy users or non-technical users. If you're not tech-savvy, it would be very difficult for you to use the functions of the solution and understand its security rules. If you want even non-technical people to find it easy to use Google Firebase, it should be simplified because the difference between screen-derived management and code-derived management isn't complex, so simplification wouldn't be an issue."
"They have discontinued some very valuable features, including the Firebase UI that I used to log in."
"Google Firebase could improve the ability to create our own reports, other than what's available on the dashboard. For example, if we want to customize the report or export the data, this is a large task."
"The only thing that I won't do on Firebase is the hosting side of things for a progressive web app because it feels like you actually still need to download the app first before you can actually get into the functionality of the app."
"The product is not that cheap."
Alibaba Cloud is ranked 8th in Infrastructure as a Service Clouds (IaaS) with 17 reviews while Google Firebase is ranked 4th in Infrastructure as a Service Clouds (IaaS) with 32 reviews. Alibaba Cloud is rated 7.4, while Google Firebase is rated 8.4. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Google Firebase writes "An application development solution that has a lot of services like storage, Firestore, and push notifications". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Oracle Cloud Infrastructure (OCI) and DigitalOcean, whereas Google Firebase is most compared with Microsoft Azure, Amazon AWS, DigitalOcean, Oracle Cloud Infrastructure (OCI) and Linode. See our Alibaba Cloud vs. Google Firebase report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
