We compared Amazon CloudWatch and Nagios XI based on our users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for improvement: Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization. Others noted that the solution lacked compatibility with some databases. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing, without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Reviewers say that Amazon CloudWatch is a simple, intuitive solution that can handle large workloads, but some mentioned dashboard visualization and customizability as areas for improvement. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"The product helps us collect and store various metrics to set test alarms."
"The monitoring feature is valuable."
"Scheduling is a valuable feature."
"It offers direct integrations with various storage providers, making it convenient to push logs from CloudWatch to these external platforms."
"The tool's UI is good. One can scroll through the logs very easily."
"The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."
"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."
"What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch."
"An excellent solution that is easy and intuitive to implement."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"I can monitor a software made in-house to software of bigger companies."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"Nagios XI is stable."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better."
"The solution's pricing is a bit higher."
"The configuration capabilities could be better."
"The solution's integration could be easier for laypersons."
"Right now, in relation to monitoring services, there are too many services and too many metrics per service."
"CloudWatch doesn’t monitor disk throughput by default."
"The product should provide more features."
"The dashboard of Amazon CloudWatch is not very customizable right now."
"The installation and monitoring need improvement."
"The Configuration Wizard needs improvement, because not all vendors are present."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"It can be quite difficult to know which drivers and agents to use when setting up."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"Open-source software is usually not user-friendly."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews. Amazon CloudWatch is rated 8.0, while Nagios XI is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and Amazon OpenSearch Service, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Amazon CloudWatch vs. Nagios XI report.
See our list of best Cloud Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.