We performed a comparison between AppRiver Email Security and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The product's scalability is good."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The basic features are okay and I'm satisfied with the Defender."
"The deployment capability is a great feature."
"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"The scalability is pretty good; it does what it is supposed to do."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"The initial setup was easy. The configuration process is very straightforward."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"We can migrate seamlessly without any disruptions to our operations."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"We need to be able to whitelist data at the backend."
"Microsoft Defender for Office 365 should be more proactive."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Email security checks contain a small number of false positives."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"Microsoft has some training portals, but more could be developed."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"The reporting needs a little bit of improvement."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
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AppRiver Email Security is ranked 23rd in Email Security with 2 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. AppRiver Email Security is rated 9.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". AppRiver Email Security is most compared with Avanan, Proofpoint Email Protection, Abnormal Security, Mimecast Email Security and IRONSCALES, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Kaspersky Security for Mail Server. See our AppRiver Email Security vs. Microsoft Exchange Online Protection (EOP) report.
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