We performed a comparison between Arctic Wolf Managed Detection and Response and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.
Find out in this report how the two SOC as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool's most valuable feature is its ease of implementation."
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"Security protection is the best feature of this product."
"They provide useful quarterly updates."
"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."
"Arctic Wolf is laser-focused on providing top-notch customer service."
"The visibility into our endpoints is huge."
"The most valuable aspect of this solution is the managed detection and response component."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"They have a portal where you can find any kind of integration that you need."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"It is a scalable solution."
"The pricing is very good."
"It is a scalable solution."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"The automation is excellent."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"If you are not in the security field, this can be difficult to figure out from time to time."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"More integrations with various security tools to improve data ingestion would be beneficial."
"It will be helpful if the dashboard is more granular."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"I would actually be interested in having fewer features at a lower price."
"The dashboard could be better."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"The configuration of the solution could improve it is difficult."
"I think they should increase their collaboration base."
"The integration could be better. Cortex, for example, does not work with iPhone."
"Palo Alto Networks Cortex XSOAR could improve the look, feel, and management of the cloud console. Additionally, the user could be more easily integrated."
"There is room for improvement in support. The response time could be faster."
"It is been decommissioned by Palo Alto."
More Arctic Wolf Managed Detection and Response Pricing and Cost Advice →
More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →
Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in SOC as a Service with 42 reviews. Arctic Wolf Managed Detection and Response is rated 9.2, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary, Huntress, Adlumin Security Operations Platform and Carbon Black Managed Detection and Response, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Microsoft Sentinel, Fortinet FortiSOAR and ThreatConnect Threat Intelligence Platform (TIP). See our Arctic Wolf Managed Detection and Response vs. Palo Alto Networks Cortex XSOAR report.
See our list of best SOC as a Service vendors.
We monitor all SOC as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.