We performed a comparison between Palo Alto Networks Cortez XSOAR and Splunk Phantom based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions come across as reliable and powerful products. Cortex does slightly better in the Pricing category, however.
"Sentinel pricing is good"
"Log aggregation and data connectors are the most valuable features."
"Free ingestion for Azure logs (with E5 licence)"
"The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."
"The most valuable features are its threat handling and detection. It's a powerful tool because it's based on machine learning and on the behavior of malware."
"The initial setup is very simple and straightforward."
"The pricing of the product is excellent."
"Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."
"The most valuable feature is its capability to automate responses and collect information for any security event before you even delve into the details. It's a vast product with an active roadmap, so I'm satisfied with it for now. It's very efficient at data collection and correlation."
"The solution is very reliable."
"The product’s stability is good."
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"The product can automate security tasks."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"The customizable playbook is the most valuable aspect of the solution."
"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"The product’s integration with other Splunk products is valuable."
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"The solution’s dashboard is really good and customizable. It also has a good UI."
"Its documentation is not so simple. It is easy for somebody who is Microsoft certified or more closely attached to Microsoft solutions. It is not easy for those who are working on open-source platforms. There isn't a central point where everything is documented, and there is no specific training or certification."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"We're satisfied with the comprehensiveness of the security protection. That said, we do have issues sometimes where there have been global outages and we need to raise a ticket with Microsoft."
"The solution should allow for a streamlined CI/CD procedure."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"The AI capabilities must be improved."
"It could have a better API to be able to automate many things more extensively and get more extensive data and more expensive deployment possibilities. It can gain some points on the automation part and the integration part. The API is very limited, and I would like to see it extended a bit more."
"I would love to see more flexibility on what we can display and design on the dashboards."
"The formats are not compatible, are readily not available, and are not readable."
"The solution requires DV but does not support open-source DV elastic searches."
"The dashboard could be better."
"There is room for improvement in terms of the pricing model."
"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"It could be easier to implement."
"Splunk's support for integration is subpar and has room for improvement."
"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."
"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."
"And most of the challenges that I have faced with the solution can be found in the documentation itself."
More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →
Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 42 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. Palo Alto Networks Cortex XSOAR is rated 8.4, while Splunk SOAR is rated 8.0. The top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Fortinet FortiSOAR, Swimlane, IBM Resilient and ServiceNow Security Operations, whereas Splunk SOAR is most compared with Cortex XSIAM, ServiceNow Security Operations, Torq, Tines and Cisco SecureX. See our Palo Alto Networks Cortex XSOAR vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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