We compared Aruba Wireless and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Aruba Wireless is praised for strong connectivity, customer service, and reasonable pricing, while Mist AI and Cloud excel in intuitive interface, proactive troubleshooting, and positive ROI. Aruba Wireless focuses on seamless integration and scalability, whereas Mist AI and Cloud emphasize simplicity and efficient network management.
Features: Aruba Wireless stands out for its strong connectivity, seamless integration, extensive security measures, and scalability. On the other hand, Mist AI and Cloud excel in its intuitive user interface, easy setup process, AI-driven analytics, proactive troubleshooting capabilities, and seamless integration.
Pricing and ROI: The setup cost for Aruba Wireless is straightforward and doesn't require extensive technical knowledge. Users find the licensing flexible and customizable. On the other hand, Mist AI and Cloud offer a manageable setup cost and a straightforward licensing process that is not complicated., The user feedback indicates positive ROI for both Aruba Wireless and Mist AI and Cloud. Users appreciate the valuable and comprehensive features of Mist AI and Cloud, resulting in increased efficiency, improved network performance, and cost savings.
Room for Improvement: Aruba Wireless has received feedback on areas that could be enhanced. Mist AI and Cloud also need improvement in terms of performance, reliability, delays, disruptions, and the need for a more intuitive interface.
Deployment and customer support: The user reviews comparing Aruba Wireless to Mist AI and Cloud show that the duration required to establish a new tech solution can vary. Aruba Wireless users had mixed experiences, with some taking three months for deployment and an extra week for setup, while others only needed a week for both. On the other hand, Mist AI and Cloud users also had different experiences, with some taking three months for deployment and an additional week for setup, suggesting that these timeframes should be considered separately. However, in cases where users spent a week for both deployment and setup, these terms likely refer to the same period and should not be analyzed separately., Aruba Wireless has been highly commended for its customer service, with users praising the quality, responsiveness, and professionalism of the support staff. Mist AI and Cloud also receive positive feedback for their helpful and effective assistance, with users impressed by their availability and expertise.
The summary above is based on 63 interviews we conducted recently with Aruba Wireless and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The solution is very secure."
"Overall, we've been very pleased with the performance."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The solution is pretty generic and easy to use."
"The solution is stable."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"In terms of reporting, in terms of all the user reports, it's very rich."
"I have found the Access Point (AP) group profile feature extremely useful. It makes deployments look easy."
"I like the way it groups and manages access points."
"Ability for a student or teacher to be able to roam freely from classroom to classroom, no matter the floor, without dropping a signal."
"The solution is secure."
"It is easy to install and deploy."
"There is no problem with downtime."
"Initial setup was very straightforward. We set up the switches and APs, then took it from there. "
"The most useful feature of this product is the configuration that allows us to have several areas covered with one unit."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"The cost is the most valuable aspect of this solution."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"Has an extremely good feature set."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"The price could be better."
"The product should include adaptive Wi-Fi to show a more accurate location."
"There is room for improvement in terms of support and installation."
"I need a bit more time with it before criticizing the features."
"They should include SD-WAN features to it."
"The solution is expensive."
"The solution's documentation could be better organized in an information portal."
"They need to increase the number of routers on the controller."
"Aruba needs to be more competitive with newer products. Their legacy makes that more difficult for them."
"The Return Material Authorization procedure is time-consuming and needs improvement."
"Aruba Wireless could improve the dashboard. It is not straightforward or intuitive to use and could be more user-friendly. For IT employees the dashboards are fine but when it comes to the end-user it is difficult. The Mobility Controller dashboard is not meant for non-IT employees."
"The urgent areas of improvement would be customer support, better tuned default settings, and documentation."
"We need security features to recognize the traffic source and to apply Zero Trust security."
"Aruba doesn't match some competitors in wireless signal strength. It isn't in the same class as Cisco Meraki, so I would use Cisco Meraki in situations where I need to cover a large open space. Meraki has more powerful signals going out."
"The solution doesn't provide mail notifications currently."
"Mist AI and Cloud need to improve the configuration speed."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
"The user experience should be improved. It's not user-friendly."
"Configuration could be improved."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Wireless is ranked 1st in Wireless LAN with 138 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Aruba Wireless is rated 8.4, while Mist AI and Cloud is rated 7.6. The top reviewer of Aruba Wireless writes "The portal for centralized management and virtual controller for APs are very valuable". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Aruba Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Ruckus Wireless, Ubiquiti WLAN and Fortinet FortiWLM, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Aruba Wireless vs. Mist AI and Cloud report.
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