We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"The solution is very secure."
"The solution is stable."
"With Mist, every Wednesday they roll out new features."
"It provides private network access, helping us protect our company’s devices."
"The solution is pretty generic and easy to use."
"The initial setup is pretty straightforward."
"I really don't have any problems with the stability of the product."
"Meraki WLAN is easy to deploy, includes a cloud controller, and updates continuously. It also offers high visibility."
"The functionalities are quite professional and complete. It offers good integration with other Meraki products, like switches and the firewall. You can get an overview of all networks and the host. It's really great; nobody else can do that."
"The most valuable aspect of this solution is the single pane of glass management and reliability."
"It is very handy to have a support number to call."
"The most valuable features are the multiple types of user groupings and access management."
"The most valuable feature is the technology of the security that is offered."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"Natural language patching is an important feature."
"AI is the most valuable feature."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"If you want to do more specific stuff, it's a bit limited."
"The pricing is very high in the Indian market."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"Improving third-party integration is key for Juniper Mist's next release."
"There is room for improvement in terms of support and installation."
"The pricing should be made cheaper."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"When we are using SSID roaming, it is not flexible in terms of which AP it connects to."
"Our only concern at this stage is how it's licensed."
"Overall the solution needs to have more time to mature."
"They should introduce a grace period of 60 days after license expiry because as it is now, it automatically goes down and there is no grace period."
"It would be good to integrate with ISE in the future."
"The only thing that always causes problems with Meraki is the license. It's a bit of a bugbear with Meraki, and it remains today. So it's an unusual concept compared to the other products in the marketplace, but then it does cause a bit of a nuisance from time to time."
"It's performing well, really well. We don't have any issues. We only have issues if there is a lot of rogue APs in the neighborhood and that not Meraki's fault."
"There is only one particular thing that needs improvement. Sometimes, for example, when you need to open a ticket, although it's under the umbrella of Cisco, you still need to go to the Meraki support."
"Mist AI and Cloud need to improve the configuration speed."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"There could be more integration."
"Mist AI and Cloud should improve its integrations."
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"It would be beneficial to have support for the Chinese language."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ruckus Wireless, Ubiquiti Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
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