We compared Asana and Jira based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Asana's setup process was considered simple and easy, requiring minimal training. In contrast, the setup for Jira had mixed opinions, with some finding it straightforward and others finding it more challenging.
Asana is known for its efficient project and task sharing among team members, while Jira is recognized for its user-friendly interface. Asana offers extensive customization and effective task management, while Jira provides flexibility and customization choices.
Both Asana and Jira have areas that can be enhanced. Asana could improve scalability for larger teams, offer more user training resources, enhance integration with other workflows, provide customization options, and simplify the user interface. On the other hand, Jira needs improvements in compatibility with Microsoft Word, export options, user interface and experience, customization options, reporting and tracking features, integration with other platforms, documentation, workflows, and permissions management.
Asana and Jira have varying setup costs according to users. Asana is considered reasonably priced, while Jira's affordability is a matter of mixed opinions. Asana does not have any undisclosed expenses and adds users in groups of five, whereas Jira's pricing and billing system is transparent.
Asana users have experienced positive outcomes in terms of time investment, productivity, and business growth, resulting in a favorable return on investment. On the other hand, Jira users have not yet determined their ROI, but instead emphasize qualitative advantages and the importance of organizational structure.
The feedback on customer service and support for Asana and Jira is varied. Asana users express dissatisfaction with the absence of a supportive community and slow response times. On the other hand, Jira users highlight the necessity for better technical support and complain about receiving irrelevant responses.
Comparison Results
Asana is highly praised for its user-friendly setup and ease of use. Users appreciate its ability to share projects and tasks among team members, as well as its high level of customization and task management capabilities. The real-time updates are also a valuable feature. However, there is room for improvement in terms of scalability, integration with other workflows, and customization options. On the other hand, Jira's setup complexity varies, but it is valued for its user-friendly interface and customization options. Users appreciate its integration with other Atlassian products. However, there are areas for improvement, such as compatibility with Microsoft Word, better UI/UX, more customization options, and enhanced reporting features. Opinions on pricing vary for both products. Asana users appreciate its basic solutions, while Jira users find it comprehensive. Customer support for both products has mixed reviews.
"The most valuable feature of Asana is the ease of navigation."
"It is pretty comprehensive when it comes to the different views that it gives you. It gives you a Gantt chart view, calendar view, board view, and list view. It is kind of helpful to have different types of views and see how it views your different tasks. I appreciate being able to do that. The biggest thing is that it is extremely user friendly. Asana is pretty intuitive. Someone who is not tech-savvy can kind of catch on quickly. It is better than other tools like Smartsheet. Some of the other tools like Microsoft Project and Excel are great tools, but you have to invest a lot of time to learn them, which is not the case with Asana."
"It has helped our departments maintain visibility."
"Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress."
"This solution is easier and faster to use compared to Jira. It's not very structured and you can add sub-tasks and issues easily."
"It’s a great way to communicate plans and progress across the business and is flexible about how much detail I include and how I present it."
"Asana has a wonderful user experience that is very easy to interact with and has tons of integrations with other products and tools."
"It is stable and easy to set up."
"This product provides you a good view of the status of your projects."
"The ability to design your own workflows is a great feature."
"The solution is easy to use and user-friendly."
"Transparency of development projects, as well as approval processes for some business projects, has improved massively."
"There are a lot of plugins in Jira and we purchase the ones we need."
"It allows you to do a lot of stuff, and the functionality is pretty rich. It integrates well with other products, like GitLab, that we are currently intensely using at the company."
"When we run the Jenkins pipeline, the build is already automatically connected to Jira. We've been able to integrate the ecosystem we created using this automation tool."
"It provides very good visibility and traceability. You can clearly see each and every part of a process. It is also user-friendly and robust. It is working well, and there are a lot of add-ons or plug-ins out there that you can use."
"It would be beneficial if Asana had a predecessor feature that automatically adjusts all subsequent dates when changes are made to a timeline. For example, if I assign a designer four hours for one task and two days for another, and the completion of a task takes longer than anticipated, it would be convenient if updating one date could prompt the adjustment of all other relevant dates. Essentially, this feature would streamline the process and eliminate the need for manual adjustments."
"It's hard to integrate Asana into other parts of the company workflow, so integration is an area for improvement."
"The product must reduce the information on the interface."
"We'd like the capability to be able to set up weekly reminders."
"Some updates are outdated, and their functionalities can affect the end outcomes."
"In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved."
"The inbox feature can be a little overwhelming if you are working with Asana just from its project boards and only checking it periodically."
"A user should be able to identify an assignee for specific tasks or task types while applying the template, or at a minimum, allow for a default assignee. As it is, the template gets created with the just task dates driven by the project start and end dates inputted by the user. In my current situation, I'm assigning myself to many tasks, so I have to do that manually every time. Even if I eventually start adding other people to assign tasks, there won't be more than a handful to do. However, those few people will have multiple tasks. It would be nice to be able to select those individuals during the setup rather than having to do so manually once the project has been created."
"Having more seamless integration with Confluence would really help us track our product management activity and other product details in one place."
"Sometimes it takes time to load the data."
"Could be more intuitive."
"I also wish Jira had an indicator to tell you that you are approaching the limit for the story points that can be delivered during a sprint. I don't think there is an indicator like that, but such an indicator will be very helpful because then I will be easily able to see that we are approaching the limit."
"Once the solution is deployed, it's not easy to configure."
"Users can be confused about how to use this tool as it's very complex."
"The solution should be more user-friendly and include integration with different tools."
"I think that there is some ease of use that could be brought in to improve certain things."
Asana is ranked 3rd in Project Management Software with 43 reviews while Jira is ranked 5th in Project Management Software with 266 reviews. Asana is rated 8.4, while Jira is rated 8.2. The top reviewer of Asana writes "Stands out with portfolios, easy setup, and real-time information, but needs big improvement when it comes to workflows, automation, and dashboards". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Asana is most compared with Microsoft Azure DevOps, Microsoft Project, Wrike, monday.com and Trello, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Asana vs. Jira report.
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