We performed a comparison between AWS Step Functions and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"The solution is stable...The solution is easy to scale."
"It's Amazon, it's scalable."
"The number of historical events is great."
"The integration capability is easy, whereas building state machines is tricky."
"What I like the most about Amazon Step Functions is how easy it is to use."
"It is a scalable solution."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"The case management functionality of this solution has been most valuable."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"The initial setup is pretty straightforward."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"Fast prototyping."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"The case management is great."
"It is a stable product."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"The pricing of the solution can be improved."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"The solution's pricing could be cheaper. It is cheaper than Airflow."
"The solution's data size limit can be improved."
"The price and support are areas with shortcomings where the solution needs to improve."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"The pricing model needs to be improved. Right now, it's too expensive."
"The initial setup takes time."
"This is a quite expensive product."
AWS Step Functions is ranked 12th in Business Process Management (BPM) with 9 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. AWS Step Functions is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of AWS Step Functions writes "Simplifies complex task automation and enhances development workflows while offering user-friendly interface, seamless scalability and efficient workflow orchestration". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". AWS Step Functions is most compared with Camunda, IBM BPM, Oracle BPM, Apache Airflow and IBM Business Automation Workflow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian and IBM BPM. See our AWS Step Functions vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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