We performed a comparison between Azure Monitor and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is a cost-effective and user-friendly option for developers looking to monitor cloud resources and integrate with Visual Studio, according to user reviews. It is preferred over Splunk ITSI due to its lower cost, ease of configuration and maintenance, and strong integration with other Microsoft technologies. Splunk ITSI is praised for its powerful functionality and ease of use, but is considered more expensive and lacks out-of-the-box solutions for enterprise users.
"The most valuable feature is the universality of their functionalities in all Azure services, including, software solutions."
"We like this searchability and availability of the data."
"The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution."
"Log analytics and log queries are the most valuable features of Azure Monitor."
"I am impressed by the reporting on the average eight ports that we get from this solution."
"Technical support is good and helpful...The initial setup is easy."
"Alerts and episodes are valuable to me."
"The most valuable features are the service analyzer and Glass Tables."
"We liked the built-in calculation of health scores."
"Our mean time to detect is down to five minutes."
"The flexibility to develop and consolidate many solutions into one platform is great."
"The glass tables are very helpful."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"We have a lot of teams using Splunk and they would be blind without it."
"As a younger product it still has room for feature improvement and enhancement."
"The price could be lower but it is not a must."
"We cannot use AI services with the solution."
"Integration with third-party tools from other vendors than Azure is more time-consuming"
"Azure Monitor's integration with applications could be improved."
"I need connectivity with cost management."
"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."
"They need to work with other cloud providers - not just Azure."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"We have problems doing upgrades and operating alternate new versions."
"We're getting alerts with delays of maybe five minutes, however, we'd like to see real-time alerting in the future."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
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Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 45 reviews while Splunk ITSI (IT Service Intelligence) is ranked 11th in Application Performance Monitoring (APM) and Observability with 30 reviews. Azure Monitor is rated 7.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Helps improve our incident response time, and our mean time to resolve, but visibility is limited". Azure Monitor is most compared with Datadog, Dynatrace, Sentry, Prometheus and Grafana, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Dynatrace, Grafana, Splunk APM and AppDynamics. See our Azure Monitor vs. Splunk ITSI (IT Service Intelligence) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.