We performed a comparison between BambooHR and SAP SuccessFactors based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, BambooHR came out ahead of SAP SuccessFactors, as our reviewers found SAP SuccessFactors more difficult to deploy, more expensive, and in need of general improvement.
"Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee."
"The scalability of BambooHR is good."
"This is a scalable solution. We have not experienced any issues."
"We use this solution for our end to end HR needs from onboarding and hiring to learning."
"The tool's most valuable features are the recruitment module, performance module, and document storage."
"I can easily go to BambooHR to search for any staff member in the company."
"SuccessFactors' best features are talent management and HR Analytics."
"The most valuable features of the solution are GUI and OData API."
"This solution offers good flexibility and configurability. It can handle different types of performance management."
"The SuccessFactors learning applications within the SuccessFactors learning modules, as well as the performance management system, are highly beneficial for each and every employee in our organization. These tools eliminate the need for using Excel to manage data, allowing for direct input into the system. This streamlines the process, making it easier to view and analyze information. We can readily access our performance history, comparing our actions and achievements from the previous year. At present, we are consistently monitoring our day-to-day performance."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"In terms of user experience, it is quite good."
"The overall functionality of the solution is very good."
"It is a scalable solution."
"There are some issues with the job tab under my info where you add the salary."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"The UI needs improvement because it needs to be more user-friendly."
"BambooHR needs to have more flexibility around performance management."
"It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
"I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming."
"There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."
"The Reporting/Analytics and User Interface need improvement."
"LMS, Learning Management Systems, needs improvement because there were some stability problems."
"SAP SuccessFactors' pricing structure could be improved."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"Analytics could use some work."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"The integration between the recruitment module and employee central is a big problem."
BambooHR is ranked 6th in Cloud HCM with 31 reviews while SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews. BambooHR is rated 8.2, while SAP SuccessFactors is rated 7.8. The top reviewer of BambooHR writes "HRIS software used for a company of 300 employees that offers employee tracking, data insights and automation". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". BambooHR is most compared with HiBob, Workday, SunFish DataOn Philippines Inc., DarwinBox and Netsuite SuitePeople, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and DarwinBox. See our BambooHR vs. SAP SuccessFactors report.
See our list of best Cloud HCM vendors and best Talent Management vendors.
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