We performed a comparison between BDRSuite and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two MSP Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most useful feature is that you can back up the virtual machines in different ways. You can back up from a vhost, and you can also back up from a Windows server. It doesn't matter what type of infrastructure or hypervisor is there. It's very flexible, which is its most useful feature for us."
"The most valuable feature is the ability, from a console, to manage the different computers to be backed up."
"The automated backup of multiple virtual machines. We can back up two hypervisors, one is Microsoft Hyper-V and the other one is VMware Hypervisor."
"Quick backup and restore; very simple and understandable interface."
"The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup."
"If we do a backup of a machine at some point and the server crashes, then we can restore this machine to a different server with the same settings and setup. We will just have to tweak one or two things, like the IP. Then, it is ready to go."
"Adding and removing backup jobs using BDRSuite is easy and also includes great documentation."
"The initial setup is easy and very nice."
"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is simple to use and easy to configure."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Technical support is very good."
"The initial setup is very easy. It's not overly complex."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The phone [support] system is a negative five on a scale from one to ten, where one is the worst. They wanted me to leave a message. When there is a problem with the product and you call in, you want to talk to somebody or wait to talk to somebody, not leave a message."
"In the beginning, when we had some hiccups, I would chalk that up more to a learning curve for the product."
"The product is co-branded, not white-labeled."
"The system died twice and it was apparently the result of corrupted disk sectors. I tried to work with tech support to fix it, but they essentially gave up. So twice, I had to rebuild our server."
"The dashboard should more interactive."
"I have not been impressed by the data compression of the backup images. They seem to take up nearly as much space on the backup drive as they do on the server."
"We have not been able to move our backups from one drive to another one. We can only create a storage pool. However, if we want to change a drive, it is not possible to delete one drive as long there is data on it. For this, we have to call the support. While they can solve this, it is not out-of-the-box."
"One thing that I reported with the backups: When there are accentuated characters in a path, then we can't restore documents into a folder. There is a bug with the restoration and restoring files with accentuated characters in the path. Hopefully, they have repaired this because otherwise we will restore files and find out that they are not there."
"The graphics are looking a bit old and should be updated."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The product could be more user-friendly."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
BDRSuite is ranked 3rd in MSP Backup with 63 reviews while MSP360 Backup is ranked 2nd in MSP Backup with 15 reviews. BDRSuite is rated 8.2, while MSP360 Backup is rated 8.0. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery and Acronis Cyber Protect, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect and NinjaOne. See our BDRSuite vs. MSP360 Backup report.
See our list of best MSP Backup vendors, best Backup and Recovery vendors, and best Disaster Recovery (DR) Software vendors.
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