We performed a comparison between MSP360 Backup and Veeam Backup & Replication based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is simple to use and easy to configure."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The solution is easy to access and handles things efficiently."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The most valuable feature of MSP360 Backup is its reliability."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The initial setup is very easy. It's not overly complex."
"The backup and replication features of this solution are most valuable."
"The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly."
"Veeam is the gold standard for backup and recovery. The ease of use and reliability of this solution are real assets. Also, it has an ease of use to work with a third party vendor."
"The most valuable features I have found to be Instant Recovery, quick restore and rollback, and asynchronous copy. It is a complete solution for our needs."
"The main feature for Veeam is that it's built primarily for virtualization, such as VMware or Hyper-V."
"The most valuable features of Veeam Backup Replication are ease of use, dashboards, and reporting."
"Initially setting up the product is easy."
"The advantage of Veeam Backup and Replication is that it is very economical. The price is affordable and the cost benefit is good."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The restore time could improve. When we had an issue the restore time was lengthy."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The graphics are looking a bit old and should be updated."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The product could be more user-friendly."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"In terms of what can be improved, I would say they could add automations for disaster migrations and for reverse replication. Overall, they need more automation."
"They need a better solution for backend storage."
"Cross-hypervisor replication can be improved."
"The pricing model could be improved. It can be made cheaper."
"I would like to see more broad support for other applications such as databases, or other operating systems."
"It could use DR features similar to Zerto."
"Veeam currently lacks features for backing up to network-attached storage. Veeam Backup & Replication agents do not support S3 storage. Only Veeam Backup & Replication server supports S3 storage."
"The whole graphical user interface is very easy, but the details are hidden deeply and aren't easily visible. You cannot easily see the details and explore or choose the settings. We should be able to easily explore various settings and options. If you can see more details while choosing the settings or setting it up, it helps in getting the software running easily. For example, in Microsoft Office, you can see much more in the interface than in Veeam Backup & Replication. It is a complex software. It is not easy to use, and you must know what to do and where to do. The user manual has more than a thousand pages. They should give some direct information through the software and improve the software. On their website, they can have some videos and step-by-step information to make us come straight to our goals."
MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews while Veeam Backup & Replication is ranked 1st in Backup and Recovery with 329 reviews. MSP360 Backup is rated 8.0, while Veeam Backup & Replication is rated 8.6. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Backup & Replication writes "Beneficial pricing model, user friendly interface, and many free features". MSP360 Backup is most compared with N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne, Comet Backup and Veeam Backup for Microsoft 365, whereas Veeam Backup & Replication is most compared with Acronis Cyber Protect, Azure Backup, Rubrik, Zerto and Veritas NetBackup. See our MSP360 Backup vs. Veeam Backup & Replication report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
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