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7,149 views|4,752 comparisons
92% willing to recommend
HCLTech Logo
7,082 views|4,098 comparisons
97% willing to recommend
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Read 18 Chef reviews
1,296 views|874 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigFix and Chef based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. Chef Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a very helpful solution.""The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution.""The stability of Microsoft Intune is good.""Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great.""It has improve our organization through the remote management of non-domain joined devices.""Microsoft's cloud comes with a lot of extra features that are free of charge.""Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution.""There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."

More Microsoft Intune Pros →

"The technical support for BigFix is really amazing.""Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others.""BigFix is easy to use.""The best feature of BigFix is its multi-platform support.""BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds.""Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key.""It's easy to use, not complicated.""The patch management and the BigFix Inventory have been the most valuable features."

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"The product is useful for automating processes.""The most valuable feature is its easy configuration management, optimization abilities, complete infrastructure and application automation, and its superiority over other similar tools.""The scalability of the product is quite nice.""Chef recipes are easy to write and move across different servers and environments.""Chef is a great tool for an automation person who wants to do configuration management with infrastructure as a code.""You set it and forget it. You don't have to worry about the reliability or the deviations from any of the other configurations.""Deployment has become quick and orchestration is now easy.""Manual deployments came to a halt completely. Server provisioning became lightning fast. Chef-docker enabled us to have fewer sets of source code for different purposes. Configuration management was a breeze and all the servers were as good as immutable servers."

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Cons
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me.""There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem.""It should be easier to define policies and comply with those policies.""Intune lags all of its competitors in terms of report generation.""Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view.""It's only good for a Microsoft environment.""A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications.""I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."

More Microsoft Intune Cons →

"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need.""The product should become cloud-based. Also, the peer nesting ability of the product is a little backward.""The console interface is not friendly, and requires training before using it in production.""The product is quite buggy and complicated to use.""The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?"""I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.""I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment.""One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."

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"I would rate this solution a nine because our use case and whatever we need is there. Ten out of ten is perfect. We have to go to IOD and stuff so they should consider things like this to make it a ten.""If they can improve their software to support Docker containers, it would be for the best.""If only Chef were easier to use and code, it would be used much more widely by the community.""It is an old technology.""There is a slight barrier to entry if you are used to using Ansible, since it is Ruby-based.""Third-party innovations need improvement, and I would like to see more integration with other platforms.""There appears to be no effort to fix the command line utility functionality, which is definitely broken, provides a false positive for a result when you perform the operation, and doesn't work.""I would also like to see more analytics and reporting features. Currently, the analytics and reporting features are limited. I'll have to start building my own custom solution with Power BI or Tableau or something like that. If it came with built-in analytics and reporting features that would be great."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • More BigFix Pricing and Cost Advice →

  • "When we're rolling out a new server, we're not using the AWS Marketplace AMI, we're using our own AMI, but we are paying them a licensing fee."
  • "The price per node is a little weird. It doesn't scale along with your organization. If you're truly utilizing Chef to its fullest, then the number of nodes which are being utilized in any particular day might scale or change based on your Auto Scaling groups. How do you keep track of that or audit it? Then, how do you appropriately license it? It's difficult."
  • "The price is always a problem. It is high. There is room for improvement. I do like purchasing on the AWS Marketplace, but I would like the ability to negotiate and have some flexibility in the pricing on it."
  • "Purchasing the solution from AWS Marketplace was a good experience. AWS's pricing is pretty in line with the product's regular pricing. Though instance-wise, AWS is not the cheapest in the market."
  • "We are able to save in development time, deployment time, and it makes it easier to manage the environments."
  • "We are using the free, open source version of the software, which we are happy with at this time."
  • "I wasn't involved in the purchasing, but I am pretty sure that we are happy with the current pricing and licensing since it never comes up."
  • "Pricing for Chef is high."
  • More Chef Pricing and Cost Advice →

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    772,649 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The most valuable features of the solution are Windows patching and the hardware and software inventory.
    Top Answer:On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
    Top Answer:The solution’s pricing could be improved.
    Top Answer:Chef is a great tool for an automation person who wants to do configuration management with infrastructure as a code.
    Top Answer:Chef does not support the containerized things of Chef products. In the future, Chef could develop a docker container or… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Tivoli Endpoint Manager
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    Chef, is the leader in DevOps, driving collaboration through code to automate infrastructure, security, compliance and applications. Chef provides a single path to production making it faster and safer to add value to applications and meet the demands of the customer. Deployed broadly in production by the Global 5000 and used by more than half of the Fortune 500, Chef develops 100 percent of its software as open source under the Apache 2.0 license with no restrictions on its use. Chef Enterprise Automation Stack™, a commercial distribution, is developed solely from that open source code and unifies security, compliance, infrastructure and application automation with observability. Chef provides an unequaled developer experience for the Coded Enterprise by enabling users to express infrastructure, security policies and the application lifecycle as code, modernizing development, packaging and delivery of any application to any platform. For more information, visit http://chef.io and follow @chef.

    Sample Customers
    Mitchells and Buzzers, Callaway
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Comms Service Provider11%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company16%
    Retailer12%
    Healthcare Company10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Educational Organization45%
    Financial Services Firm9%
    Computer Software Company7%
    Government7%
    REVIEWERS
    Computer Software Company30%
    Comms Service Provider20%
    Transportation Company10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise14%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise39%
    REVIEWERS
    Small Business5%
    Midsize Enterprise35%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    BigFix vs. Chef
    May 2024
    Find out what your peers are saying about BigFix vs. Chef and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    BigFix is ranked 5th in Configuration Management with 91 reviews while Chef is ranked 16th in Configuration Management with 18 reviews. BigFix is rated 8.6, while Chef is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Chef writes "Easy configuration management, optimization abilities, and complete infrastructure and application automation". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas Chef is most compared with Jenkins, AWS Systems Manager, Microsoft Azure DevOps, SaltStack and Microsoft Configuration Manager. See our BigFix vs. Chef report.

    See our list of best Configuration Management vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.