We performed a comparison between Red Hat Ansible Automation Platform and BigFix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, Red Hat Ansible comes out ahead of BigFix. While both services provide valuable endpoint protection, BigFix’s ability to integrate with certain applications and its dashboard leave room for improvement.
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"In terms of technical support, you will get an immediate response."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"The main advantage is that Intune performs its intended functions effectively."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"The most valuable includes managing everything from a single console."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The patch management and the BigFix Inventory have been the most valuable features."
"Servers are patched more consistently than they have been previously."
"The technical support for BigFix is really amazing."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"The most valuable feature of Ansible is repeatability because when you're working at the DoD, you want things to be cookie-cutter and replicable."
"The user interface is well-built and very easy to navigate around."
"There are no agents by default, so adding a new server is a matter of a couple lines of configuration (on a new server and the configuration master)."
"Ansible is agentless. So, we don't need to set up any agent into the computer we are interacting with. The only prerequisite is that the host with which we are going to interact must have the Python interpreter installed on it. We can connect to a host and do our configuration by using Ansible."
"Ansible Tower offers use a UI where we can see all the pushes that have gone into the server."
"We can automate a few host configurations using the product."
"It increases our company's efficiency, automating all the simple tasks which used to take hours of somebody's time."
"I like the inventory management. It's a very nice, simple, concise way to keep all that data together. And the API allows us to use it even for things that are not Ansible."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"We faced issues with macOS support. The product should have better inventory and asset management."
"It would be better if they can reduce the cost of the license."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"There are a couple of issues with stability."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"I would like to see more custom content."
"The console interface is not friendly, and requires training before using it in production."
"IBM has not focused on the Web Reports capabilities."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"There are some options not available in the community edition of the solution."
"Ansible has just been upgraded, and the only issue that we are seeing at the moment is that the user interface can be slow. We're currently investigating the refresh period with Red Hat when you click a job and run a job. It seems that the buffer no longer runs in real-time. We haven't discovered whether that's partially an issue with our environment, but Red Hat has come back and said that they're working on a couple of bugs in the background. We've upgraded to that version in the last six months, and that's the only issue that we've seen."
"We are not using the Dashboard a lot because we have higher expectations from it. The default Dashboard from Tower doesn't give that much information. We really want to get down into more than if the job succeeded or what was the percentage of success. We want to get down to task-level success. If, in a job, there are ten tasks, we want to see this task was a success, and this was not, and how many were not. That's the kind of granularity we are looking for, that Tower does not give right now."
"Ansible is great, but there are not many modules. You can do about 80% to 90% of things by using commands, but more modules should be added. We cannot do some of the things in Ansible. In Red Hat, we have the YUM package manager, and there are certain options that we can pass through YUM. To install the Docker Community Edition, I'll write the yum install docker-ce command, but because the Docker Community Edition is not compatible with RHEL 8, I will have to use the nobest option, such as yum install docker-ce --nobest. The nobest option installs the most stable version that can be installed on a particular system. In Ansible, the nobest option is not there. So, it needs some improvements in terms of options. There should be more options, keywords, and modules."
"Networking needs to be improved."
"It needs better documentation."
"The area which I feel can be improved is the custom modules. For example, there are something like 106 official modules available in the Ansible library. A year ago, that number was somewhere around 58. While Ansible is improving day by day, this can be improved more. For instance, when you need to configure in the cloud, you need to write up a module for that."
"The support could be better."
More Red Hat Ansible Automation Platform Pricing and Cost Advice →
BigFix is ranked 5th in Configuration Management with 91 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. BigFix is rated 8.6, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Capable of broad integrations with easy-to-operate infrastructure and user controls". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, ManageEngine Patch Manager Plus and Red Hat Satellite, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and AWS Systems Manager. See our BigFix vs. Red Hat Ansible Automation Platform report.
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