We performed a comparison between Microsoft Intune and BigFix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, BigFix comes out ahead of Microsoft Intune. While both products offer excellent and useful management tools, Microsoft Intune’s inefficient third-party and macOS support leave room for improvement.
"What I like most is that it is a powerful solution."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"The most valuable features are patch management, software installation, and asset management."
"I like the inventory and life cycle management feature."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"Technical support, in general, has been quite helpful."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The most valuable feature for us is the security, including risk analysis and patch management."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"Its pricing should be improved. It is too costly."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"In future releases, I would like to see better integration with Apple products."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
BigFix is ranked 4th in Unified Endpoint Management (UEM) with 91 reviews while Microsoft Intune is ranked 1st in Unified Endpoint Management (UEM) with 166 reviews. BigFix is rated 8.6, while Microsoft Intune is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Microsoft Purview Data Governance. See our BigFix vs. Microsoft Intune report.
See our list of best Unified Endpoint Management (UEM) vendors and best Configuration Management vendors.
We monitor all Unified Endpoint Management (UEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.