We performed a comparison between BigFix and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Stable solution at a good price."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"We have found the solution is capable of scaling."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The performance of Microsoft Intune is good."
"Autopilot is the most valuable feature."
"The solution is easy to use and it has good performance."
"It's very straightforward."
"The most valuable feature of BigFix is the software deployment."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"Deploying an app can be a complex process due to dependencies."
"In future releases, I would like to see better integration with Apple products."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"The solution’s pricing could be improved."
"I would like to see the Self Service section made more user-friendly."
"Sometimes there is a lag time for our users."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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Earn 20 points
BigFix is ranked 5th in Configuration Management with 91 reviews while OpenText ZENworks Configuration Management is ranked 20th in Configuration Management. BigFix is rated 8.6, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager. See our BigFix vs. OpenText ZENworks Configuration Management report.
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