BigFix vs SolarWinds Network Configuration Manager comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigFix and SolarWinds Network Configuration Manager based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. SolarWinds Network Configuration Manager Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance.""Microsoft's cloud comes with a lot of extra features that are free of charge.""It's really easy to access.""If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good.""It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect.""It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices.""The most valuable feature is the UEM capabilities.""Intune's unified endpoint management platform is invaluable."

More Microsoft Intune Pros →

"BigFix is incredibly fast and accurate in patching, reporting, and remediation.""Servers are patched more consistently than they have been previously.""This has very much improved our organization by saving time to deploy thousands of endpoints to our customers.""Software distribution and patch management are the most valuable.""In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits.""Ability to run custom reports and custom relevance.""It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool.""Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."

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"I use it for monitoring the entire network for the company. We oversee nodes down, we oversee devices heading up to crossing the threshold for CPU usage. We oversee power so power backups on the switches, we oversee if they're down or if they're failing. We oversee any node down or any router from any vendor.""The feature that I really enjoy is the ability to script changes across all of your devices.""Configuration refers to the specific settings and options that determine how a device or system behaves. It can include things, such as network settings, security settings, and other options that are specific to the device or system in question. One of the most valuable features of the solution was its ability to track and monitor changes to the configuration of devices on a network. This can be useful for troubleshooting and identifying potential issues. By keeping track of who made changes to the configuration and when it can be easier to determine the cause of any problems that may arise.""The installation is straightforward.""What's nice with NCM is you can set up policies that you can then check against the configs to ensure that your device configs adhere to a baseline or standard that you've set in place.""We push all our configurations to the servers with ease and the logs capture almost all the transactions needed for an internal audit.""Its main functionality is highly beneficial as it centralizes the management of configuration items across the network.""The most valuable Real-time fault detection is beneficial as it enables the identification of changes made to a device's configuration through the SolarWinds Network Configuration Manager. This makes it easy to pinpoint which configurations were added or removed, potentially causing network issues. Such changes are saved in logs for future reference."

More SolarWinds Network Configuration Manager Pros →

Cons
"In future releases, I would like to see better integration with Apple products.""I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune.""Microsoft Intune is not user-friendly to manage and has room for improvement.""Lacking ability to leverage more iOS device management internally.""Some enrollment features could be improved.""Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated.""It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure.""I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."

More Microsoft Intune Cons →

"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things.""The reporting and dashboard parts have room for improvement.""Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes.""IBM has not focused on the Web Reports capabilities.""The product is quite buggy and complicated to use.""Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.""They need better integration.""I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."

More BigFix Cons →

"When we run the SolarWinds NCM jobs at the cellular line, it runs in the morning. They're just not finishing. We're getting false processing.""The only thing that requires some experience, and training doesn't fix, is how to set up your custom policy-based reports to check compliance.""The interface of solar winds could be improved.""The network logs could be improved. When the error logs come across with those false positive alarms in the error logs.""For each device, when you open the network performance monitor, it will give you all of the information about the device, but many of the natural configuration management features are not on that page.""On NCM, reporting could be a bit better. It's completely become just one report. When I try to create a custom report, the solution just commits old server data.""Improvements are needed in the automatic network mapping function.""When it comes to the way of managing the network devices, SolarWinds Network Configuration Manager should provide the simplest way that devices can relate to the server. For example, when we want to get the devices on board, we go by SSH to make the SolarWinds Network Configuration Manager create the connectivity with the device. After that, we pull the configuration. It would be helpful if they could combine both so that everything will be done in one step."

More SolarWinds Network Configuration Manager Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • More BigFix Pricing and Cost Advice →

  • "With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."
  • "You have a base license for 50 devices, and then you can add more licenses as you go."
  • "There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
  • "I have a yearly subscription."
  • "In Africa, the cost is a major factor in decision-making for many companies. As a result, some companies may choose cheaper solutions, even if they are open-source, over more expensive ones, such as SolarWinds Network Configuration Manager. However, as an engineer, I believe that the functionalities and services offered by SolarWinds justify the cost. Nonetheless, many companies in Africa may still view the prices as unaffordable."
  • "There is a license needed to use SolarWinds Network Configuration Manager."
  • "The price of the solution is high compared to other solutions."
  • "We have to pay additionally for its support and maintenance."
  • More SolarWinds Network Configuration Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The most valuable features of the solution are Windows patching and the hardware and software inventory.
    Top Answer:On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
    Top Answer:The solution’s pricing could be improved.
    Top Answer:The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of… more »
    Top Answer:I'd like to see additional features like support for devices that don't use CLI for configuration backups, expanded… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Tivoli Endpoint Manager
    SolarWinds NCM
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    Before you monitor your network, configure it! A reliable and secure network starts with carefully planned, executed, and monitored network configuration and change management. SolarWinds Network Configuration Manager (NCM) saves time and improves network reliability and security by managing configurations, changes, and compliance for routers, switches, and other network devices from Cisco, Juniper, HP, Dell, Brocade, Aruba, Rukus, and more.
    Sample Customers
    Mitchells and Buzzers, Callaway
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Comms Service Provider11%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company16%
    Retailer12%
    Healthcare Company10%
    University10%
    VISITORS READING REVIEWS
    Educational Organization45%
    Financial Services Firm9%
    Computer Software Company7%
    Government7%
    REVIEWERS
    Manufacturing Company25%
    Healthcare Company13%
    Wholesaler/Distributor13%
    Energy/Utilities Company13%
    VISITORS READING REVIEWS
    Government12%
    Computer Software Company11%
    Manufacturing Company9%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise14%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise39%
    REVIEWERS
    Small Business48%
    Midsize Enterprise22%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise16%
    Large Enterprise64%
    Buyer's Guide
    BigFix vs. SolarWinds Network Configuration Manager
    May 2024
    Find out what your peers are saying about BigFix vs. SolarWinds Network Configuration Manager and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    BigFix is ranked 5th in Configuration Management with 91 reviews while SolarWinds Network Configuration Manager is ranked 11th in Configuration Management with 22 reviews. BigFix is rated 8.6, while SolarWinds Network Configuration Manager is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SolarWinds Network Configuration Manager writes "Streamlines network configuration and compliance processes through its centralized dashboard, although its compatibility with multi-vendor devices may present limitations". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas SolarWinds Network Configuration Manager is most compared with Cisco DNA Center, Cisco Prime, Red Hat Ansible Automation Platform, OpenText Network Node Manager i and DataMiner. See our BigFix vs. SolarWinds Network Configuration Manager report.

    See our list of best Configuration Management vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.