We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."
"This is a free solution that allows us to create quality visualizations for our company."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"The user interface is pretty good."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"The product enables the users to automate the processes and provides a good user experience."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"It has reduced a lot of manual errors and processes."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"Compliance with the BPMN 2.0 standard."
"The solution has helped us automate business processes."
"The solution is stable."
"Good user interface and good add option."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"I would like to see more in terms of analytics and better reporting."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"It needs some better notation functionality."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"I would like to see the automation process included in the next release."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"They should incorporate an API gateway functionality within it to simplify integrations."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"The tool's workflow function is very strong."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and ARIS BPA, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and IBM Cloud Pak for Automation. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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