We performed a comparison between Blue Prism and Blue Prism Cloud based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution enables process creation and is object oriented."
"I use the basic features that are very useful."
"Blue Prism supports the multi-bot architecture, which is really good. It is also really good at OCR. Blue Prism is integrated with Abbey OCR, and it provides at least 90% right information on period documents. This is something that is really good in Blue Prism. Blue Prism can deal with huge amounts of data. We can track each and every record, and then we can see the data. If you don't have much coding experience, it makes it easy to build automations and deploy them. It is also easy to learn and easy to work with. It has a lot of features, which makes it reliable for any sort of automation."
"This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed."
"The way you design the flow and configure the activities for the bot is very useful if you are working with any of the BPM or local platforms."
"The only good thing about Blue Prism is the execution speed."
"The tool is very technically sound."
"The automation on offer is great."
"Blue Prism Cloud is a stable solution."
"We can save on staff costs by automating processes."
"This product has additional functionality over Blue Prism Cloud Enterprise."
"Ability to see the blueprint of the design executed alongside the actual process."
"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."
"The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable."
"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."
"Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware. To be fair, they do have AI in version 6. Still, it's lagging terribly. Blue Prism is the inventor of the name of the term "RPA," and it's disappointing to see they are sitting around... Cognitive learning, for example, where it can actually follow your movements on the screen, is not there in Blue Prism."
"Lotus Notes automation should be easier to understand."
"As a user, I cannot directly work with the bot. On a daily basis, I use and do some work in Microsoft Excel, which cannot be directly taken into Blue Prism. Our company majorly runs on Microsoft Excel. Everybody has Excel sheets as their working sheets. Therefore, we need a kind of automation to be able to do things with this program. This bot is almost like an invisible staff that works between the servers but not with the users. This bot works well with SAP and things like that, but it doesn't work with Excel sheets. It doesn't work with the bots that we have, and I cannot invoke an RPA right now as a user. It has to be done by an administrator who has better control than me. It needs better integration with Microsoft Excel. Its price can be improved. It is expensive for us. It should be cheaper for a market like ours. We are based in India."
"The solution could be more user-friendly. I would like the see the inclusion of a recording feature as in Microsoft, SAP, and other legacy systems. Users can play the recording and use it for future use cases. The recording can help with the automation and configuration. I would rate the tool’s interface a seven out of ten. It needs to improve."
"Our primary challenge at present is that we are finding it difficult to get additional business insights into existing processes so that we can identify where we need to improve."
"The initial setup and deployment could be simplified."
"The scalability has to do with the latency of what you're connecting to. And so if you're connecting to something that isn't particularly scalable, it doesn't matter how many robots you scale out. You're constrained by the latency and the size of the application or solution or service that the robot is using."
"The solution can be improved by switching off data DB and including a report section."
"The product’s licensing cost is expensive compared to other tools in the market."
"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."
"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."
"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."
"The issue is that it is not dynamic or intelligent."
"Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"Improvement should be per customer requirements."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Blue Prism Cloud is ranked 7th in Robotic Process Automation (RPA) with 38 reviews. Blue Prism is rated 7.8, while Blue Prism Cloud is rated 8.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and IBM Robotic Process Automation (RPA), whereas Blue Prism Cloud is most compared with UiPath, Microsoft Power Automate, Robocorp, SAP Intelligent RPA and Datamatics TruBot. See our Blue Prism vs. Blue Prism Cloud report.
See our list of best Robotic Process Automation (RPA) vendors.
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