We performed a comparison between BMC Helix Discovery and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."The most valuable feature of the solution is its application dependency mapping."
"The solution is definitely useful."
"The most valuable feature is the automated service mapping."
"It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover."
"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"Weekly reports to management really make our life simple."
"BMC Helix Discovery is very intuitive."
"The most valuable feature is Windows proxy. We now need to install an additional link proxy server in Windows. The proxy is available as an outpost in the Elastic store. That is the advanced feature is added. There are many other features which can be used once we discover them. One time I was scanning the servers and all, going to data from additional based on the additional features, including advanced data like score upper display data successfully discover servers. There are many things good things that can be implemented using it while we haven’t installed those yet."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."
"An area that can be improved is the IoT."
"It would be nice to see more updates to the solution."
"There are certain limitations in the mapping feature of the solution."
"We would like updates more often."
"The solution is definitely useful."
"Management of its own application infrastructure and integrations with other BMC tools."
"BMC Helix Discovery needs more customization options."
"The solution’s initial setup is complex and technical support is not good enough."
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BMC Helix Discovery is ranked 2nd in IT Asset Management with 20 reviews while IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review. BMC Helix Discovery is rated 8.6, while IBM Tivoli Asset Management for IT is rated 7.0. The top reviewer of BMC Helix Discovery writes "Definitely useful but the old technology makes customizations very difficult". On the other hand, the top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , Device42, ServiceNow Discovery and Qualys VMDR, whereas IBM Tivoli Asset Management for IT is most compared with ServiceNow, BigFix and Microsoft Configuration Manager.
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