We performed a comparison between BMC Remedy and Micro Focus ZENworks Asset Management based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."The solution is extremely user-friendly."
"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The product has excellent support for remote and hybrid environments."
"It includes features for automation, such as smart reporting capabilities."
"The incident management console is available out of the box."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"It is a scalable product."
"Continuous improvement is recommended."
"The initial setup of BMC Remedy Asset Management was complex."
"BMC Remedy's change management module needs enhancement."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"There are issues from a product functionality perspective."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"The solution must be flexible."
"The product’s stability needs improvement."
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BMC Remedy is ranked 5th in IT Asset Management with 23 reviews while Micro Focus ZENworks Asset Management is ranked 19th in IT Asset Management with 1 review. BMC Remedy is rated 8.0, while Micro Focus ZENworks Asset Management is rated 7.0. The top reviewer of BMC Remedy writes "Offers automation, orchestration, service level management but lacks AI-based rules ". On the other hand, the top reviewer of Micro Focus ZENworks Asset Management writes "Has an easy initial setup process, but its stability needs improvement ". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, ManageEngine IT Asset Management and BMC Track-It!, whereas Micro Focus ZENworks Asset Management is most compared with ServiceNow.
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