We performed a comparison between BMC TrueSight Operations Management and Cisco UCS Manager based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the event management part."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"It is a very stable product."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The major advantage of the product is estate management."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The tool is flexible enough to be customized based on customer requirements."
"I can deploy something in my 50-odd servers all in one go, in parallel, whereas if I was to do that individually, it could be a nightmare."
"Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI."
"The hardware is very powerful and it is a stable solution."
"When one server fails, we can attach the service profile to a new server, which saves a lot of time."
"From a usability and functionality perspective, Cisco UCS Manager is very good."
"The interface is ergonomic and native. We can use UCS Manager to do all the configurations for the servers, including storage, networking, and all the other components we need inside the fabric. It's simple and flexible."
"Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company."
"Cisco Infrastructure is one of the top vendors and no one can beat them in terms of switching and routing."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Deployment requires lots of resources (servers). It has too many consoles."
"BMC TrueSight Operations Management could improve the reporting."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The product must provide more AI capabilities."
"It would be better if the initial setup and deployment were more straightforward."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies."
"We have three data centers and if we could manage all three data centers using one interface, it would be great."
"The pricing can be better."
"Getting a CLI report on routers, switches, or any other CLI configuration device is difficult."
"I want to be able to schedule multiple sequential updates in one go."
"I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure it out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own."
"The interface and the way it is constructed is very complex. They should work to simplify it. It's quite difficult for somebody who doesn't know the product very well. Users should be able to get proficient with it faster. There's definitely room for improvement there."
"The solution's pricing is high and could be reduced."
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BMC TrueSight Operations Management is ranked 19th in IT Infrastructure Monitoring with 50 reviews while Cisco UCS Manager is ranked 29th in IT Infrastructure Monitoring with 21 reviews. BMC TrueSight Operations Management is rated 8.2, while Cisco UCS Manager is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Cisco UCS Manager writes "Used to manage servers, monitor or manage firmware upgrades, and push policies". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog. See our BMC TrueSight Operations Management vs. Cisco UCS Manager report.
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