We performed a comparison between BMC TrueSight Operations Management and IDERA SQL Safe Backup based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I use the solution to monitor servers, databases, Windows, Linux, and web services."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"It is very helpful to be able to apply rule-based routing to alerts."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The compression, because it drastically reduces the disk space."
"It has reduced our backup time and simplified our backup processes across all the servers."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"Deployment requires lots of resources (servers). It has too many consoles."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The solution is overly complex."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"Make sure you check your backups on a regular basis. Backups do get missed with this tool, for whatever reason."
"The way the filtering goes, if you filter on your view, there is no indication that you have made a selection."
"I would like to see the pieces that they have put in the web only to be put into the thick client sitting on the desktop client."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 50 reviews while IDERA SQL Safe Backup is ranked 16th in Event Monitoring. BMC TrueSight Operations Management is rated 8.2, while IDERA SQL Safe Backup is rated 5.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of IDERA SQL Safe Backup writes "You can't see any metrics about how long it took you to backup the entire server. We've had a huge reduction in the nightly backup footprint size". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas IDERA SQL Safe Backup is most compared with Rubrik and IBM Tivoli NetCool Impact. See our BMC TrueSight Operations Management vs. IDERA SQL Safe Backup report.
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