We performed a comparison between BMC TrueSight Operations Management and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The Event Management is outstanding; still is the most interesting part of the product."
"I believe that the ease of use and UI is great"
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The most valuable features of the solution are its grouping scripts and event focus."
"The event correlation is the most valuable aspect of the solution."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"The most valuable feature is that everything can be consolidated into one dashboard."
"The Performance Manager provides great insight into our systems' performance."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"I've found the solution to be very scalable."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"Cost is an issue with BMC TrueSight Operations Management."
"The product must provide application or service monitoring features."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The solution is a little obsolete."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"Implementation could be improved."
"The pricing is a bit expensive for smaller companies."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 50 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. BMC TrueSight Operations Management is rated 8.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IDERA SQL Diagnostic Manager for SQL Server. See our BMC TrueSight Operations Management vs. OpenText Operations Bridge report.
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