We performed a comparison between BMC TrueSight Operations Management and vRealize Network Insight based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"I believe that the ease of use and UI is great"
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"It is a very stable product."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"It is a scalable solution."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"Also, the ability to troubleshoot all the way across the NSX part of it to the physical and actually watch the packets go through and then see where the bottleneck is or where the interruption is. We run queries on the network flows within the application to find where they are in it and it graphically tells us how the packets are actually going through the system."
"It has enabled us to set up and do application discovery, as far as network traffic is concerned, and set up the appropriate rules that we need to make sure we're compliant with our security frameworks."
"I find it user-friendly and intuitive. With the GUI interface that we do use on a regular basis, it's easy to navigate, it's easy to see, easy to query. We get reports. It's easy to use."
"The most valuable feature is the profiling of the applications for micro-segmentation... It has made the migration to NSX much easier. Most of the sys admins within the smaller silos, they have no idea what ports are needed to run their stuff at all. I am pretty sure the micro-segmentation would never, ever have occurred without it."
"vRNI can trace the flow of each and every packet and it is easy for us to troubleshoot all the issues that we do have with the networking. We can trace down the packet to a point where it has been dropped."
"The initial was straightforward. You can have it up and running in one hour."
"It especially helps with deploying NSX, that you're not having to manually chase down and figure out what you need to do to microsegment VMs. This gives a nice option where you can say, "Hey, this VM, show me what flows are there." I can export it out and then import it as an NSX rule and job done."
"The solution is extremely intuitive and user-friendly. When you log in to the application you are presented with a dashboard that is very reasonable for an initial user, and you can then customize it to your specific needs. But for all the data that we've found, we've only had to go through two or three drill-downs to get into that information."
"The UI for the end users could be improved and more flexible than it is now."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"BMC TrueSight Operations Management could improve the reporting."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The virtual appliance has rebooted."
"There could be some deeper analytics into packet inspection and trace flows. It could use some kind of machine learning to look at Layer 7 traffic for potential malware or corrupt packets."
"I'd like to see better support for being able to search the hardware NetFlow data. It ingests fairly well, but you can't tell, in a lot of cases, what source the data came from. I'd like to see more support for picking specific sources. That way you could really make a compelling use case. There are also some difficulties where it can't exactly trace the path between source and destination but if you hit the reverse flow on the same search it shows the entire path."
"vRNI needs more remediation where it hooks into NSX."
"After you use it for a little while you become accustomed to it but the layout doesn't feel very intuitive. You have to dig around and find the exact place where you can find the information, where you can actually see your east-west traffic, etc. I would like them to bring that information more to the forefront, instead of having to find it."
"There's enough information there, especially in the visualizations, but I would love to see this in a kiosk mode, where I could have a dashboard for interested stakeholders to see and appreciate what's going on. Then, moving on to a more practical level for our Help Desk, our operations team could benefit by seeing, in real-time, a visual view of the network."
"There is room for improvement when it comes to pricing because we pay here in Brazil, and all the costs are based on the dollar."
"In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."
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BMC TrueSight Operations Management is ranked 19th in IT Infrastructure Monitoring with 50 reviews while vRealize Network Insight is ranked 23rd in IT Infrastructure Monitoring with 44 reviews. BMC TrueSight Operations Management is rated 8.2, while vRealize Network Insight is rated 8.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of vRealize Network Insight writes "Provides deep analytical insights and makes migrations efficient with dependency mapping". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas vRealize Network Insight is most compared with ThousandEyes, NETSCOUT vSTREAM, AppNeta by Broadcom, Zabbix and SolarWinds NPM. See our BMC TrueSight Operations Management vs. vRealize Network Insight report.
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