We performed a comparison between Check Point Remote Access VPN and LogMeIn Rescue based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The team has full visibility of the users that connect allowing them to keep control of who is in the network and what data they are allowing to come in and out."
"It keeps us safe when browsing the internet and when sharing confidential information with our colleagues."
"Thanks to all these security processes, our users can access our infrastructure with the certainty that we will not be compromised."
"The most important feature of Check Point Remote Access VPN is the multiple factor authentication."
"I like the fact that Remote Access allows the administrator to control and manage things. It makes things smoother, and it has been an excellent experience."
"One of the most outstanding features is the ability to deliver third-party services and achieve double authenticity with integrated identities."
"The product's initial setup phase was easy."
"The management of the solution is very simple. It allows for a single view of all the endpoints."
"The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens. It's easy and a lot of folks like it."
"The time it takes to troubleshoot one of our users is cut significantly."
"It is very straightforward to set up, use, install, and transfer sessions."
"Instead of trying to walk-through a user on how to fix their computer, we just log in, do it, and move on to the next case."
"I will say 100% in five years, I do not think we have had to use technical support for anything."
"The desktop sharing allows our clients to demonstrate the issue they are having, and then allows us to provide remediation directly."
"For people whose computers we maintain, we can have those computers on file. Without having somebody to invite us, we can actually log in automatically, and that’s unlimited."
"It allows us to rapidly solve issues for our customers on a remote basis, regardless of the location of the customer."
"They need to increase their timeout. Right now, it will fail after ten seconds, however, it shouldn't fail until after 20 seconds."
"The product’s architecture is a bit distributed."
"There was complexity in the initial setup."
"They need to increase their timeout. Right now, it will fail after ten seconds, however, it shouldn't fail until after 20. If you don't get on your phone right away and check on your authentications, it will kick you out."
"Bug Fixes and enhancement requests should be remediated earlier."
"The Compliance software blade is available only for the Windows operating systems family, so no macOS security checks are implemented and performed."
"The main area for improvement is pricing. Another area could be integrating MFA authentication directly into the solution instead of using separate benchmark tools for implementation."
"Check Point Remote Access VPN's enterprise support could be improved."
"We are currently supporting Linux, but there are certain limitations. We are currently working on improving Linux support and addressing certain limitations in the roadmap."
"Network browsing and connecting on the LAN, because if you can't see the computers on your network, what good is the product?"
"I would like to see a mobile client that would work on an iPad, so I do not always have to be on a PC or a full-blown Mac operating system."
"Secondly, the product needs improvement on mobile interfaces because on mobile devices it doesn't perform very well. On computers, it is good, with desktops, laptops, it is good. Sometimes iPad is good, but going with other devices, like Android or Windows on smart phones, it's always a problem."
"Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that."
"Support to remotely control more mobile devices' screens is desperately needed. It is sad to see how long this product has been out and how many phones are still not supported for, specifically, remote screen control."
"They need to improve their technical support."
"The solution’s pricing could be improved."
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Check Point Remote Access VPN is ranked 5th in Remote Access with 62 reviews while LogMeIn Rescue is ranked 13th in Remote Access with 20 reviews. Check Point Remote Access VPN is rated 8.8, while LogMeIn Rescue is rated 9.0. The top reviewer of Check Point Remote Access VPN writes "Is easy to use and has a nice interface, but the scalability needs to improve". On the other hand, the top reviewer of LogMeIn Rescue writes "Easy setup and effective support ". Check Point Remote Access VPN is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Fortinet FortiClient, Check Point Harmony Mobile and Zscaler Zero Trust Exchange, whereas LogMeIn Rescue is most compared with GoToAssist, Microsoft Remote Desktop Services, TeamViewer, VNC Connect and LogMeIn Central. See our Check Point Remote Access VPN vs. LogMeIn Rescue report.
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