We performed a comparison between Cisco Duo and RSA SecurID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The multi-factor authentication process and the geo-locking features are great."
"It's simple. It's reliable. I haven't had any issues with it."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"The anti-phishing feature is the most valuable."
"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"One of the most valuable feature is the ID soft token and hard token."
"It is a scalable solution."
"I would say that the two-factor authentication and the ease of installation and configuration are the most valuable features of this solution."
"The most valuable features of RSA SecurID Access are push notifications, multifactor authentication, and ease of integration and deployment."
"I think it is really good when it comes to the hard token side of things."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"The technical engineers in the first line of support should improve their knowledge."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"The product could be more intuitive on the app."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"Certain customers can not use this product because it is cloud-based."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"There are different compliances across the globe; RSA SecurID Access could be more complaint-based."
"Sometimes, we encounter issues with other applications that are not compatible with RSA SecurID Access and require expert troubleshooting. At those times, we need additional support from an implementation perspective. This is an area where Oracle can improve as there is no substitute for reliable and efficient support."
"The interface needs to improve a lot. It should be easier to manage and navigate."
"It doesn't offer an agent-based or reverse-proxy-based approach to integration, which could enhance its flexibility."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while RSA SecurID is ranked 8th in Authentication Systems with 9 reviews. Cisco Duo is rated 8.8, while RSA SecurID is rated 7.8. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of RSA SecurID writes "Useful for making logins more secure by using multifactor authentication but extremely expensive". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas RSA SecurID is most compared with Yubico YubiKey, Microsoft Entra ID, Ping Identity Platform, Fortinet FortiToken and OneSpan DIGIPASS. See our Cisco Duo vs. RSA SecurID report.
See our list of best Authentication Systems vendors and best Multi-Factor Authentication (MFA) vendors.
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