We performed a comparison between Cisco ISE (Identity Services Engine) and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution enables us to do everything from one interface."
"The most valuable feature is the flexibility of the policy sets."
"The best feature of the Cisco ISE platform is that it is compatible with Microsoft products."
"For customers, it's great. It has a GUI, so the customers themselves can edit ACLs or even modify the policies. It's also an all-in-one solution with RADIUS and TACACS."
"It is scalable because we use a network load balancer at the front of the PSN. It can be extended as we want to multiply. It's scalable to our environment. We have around 8,000 users and we are planning to expand it."
"Visitors can be granted access to the wifi network using their cellphones, notebooks or tablets in a very easy way. The ease of accessibility that anyone can have to the network is very quick and is a big improvement in our network."
"The features that do work, work well, and we use it on a daily basis."
"The access policies, and all of the policies in Cisco ISE, are important to us."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"It has helped reduce my unit's security events."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"The most valuable feature of this solution is its reliability."
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
"The documentation is good, and we have been able to resolve any issues ourselves."
"There are still some bugs in ISE that need to be worked out."
"If Cisco could grant more control, the features could be more focused on network and security administration, reducing the need for integration with other components."
"Whenever we see the authentication logs, we can't see what device we're logging into... We can see who logged in, but we can't see the IP address of the device... I'm sure that's available. We just haven't figured out how to properly deploy it."
"I'm frustrated by the resource consumption and how many resources it needs to run. It takes a lot of RAM. It takes a lot of space and a lot of IO power. It's frustrating to do upgrades because it takes a long time."
"The user interface could be improved to make it more user-friendly."
"Cisco could improve the GUIs on their hardware."
"Compatibility and integration with other vendors is what needs to be improved in Cisco ISE (Identity Services Engine)."
"Segmentation can be improved."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
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Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 138 reviews while Cisco Umbrella is ranked 2nd in Cisco Security Portfolio with 108 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while Cisco Umbrella is rated 8.8. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection. See our Cisco ISE (Identity Services Engine) vs. Cisco Umbrella report.
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