We performed a comparison between Cisco Secure Email and Fortra's Agari based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The technical support is good and quick to resolve issues."
"The basic features are okay and I'm satisfied with the Defender."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"There are several features that I consider valuable."
"Administration of the email domains and custom filters are easily done via the web interface."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"The most valuable features are protection against ransomware and spam."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"It provides good IT assistance."
"The system enables end users to manage their own whitelists/blacklists."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"Cisco Secure Email is a budget-friendly solution."
"If spam or some kind of malicious email gets past Mimecast and gets into our email environment, we can go into Agari and we can search for it."
"I am impressed with the tool's discovery capabilities which help me find out who is sending the emails on the company's behalf. I also find the ability to detect and generate reports on phishing emails a valuable feature."
"It comes with a lot of helpful tips for complicated areas."
"It is really important for large companies to have the brand protection that is provided by Agari."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The phishing and spam filters could use some improvement."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The product must provide better malware detection."
"The solution does not have a strong outbound service. It should also integrate DLP."
"I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"The user interface could be updated."
"The pricing needs to be reconsidered or enhanced."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The protocol is quite complicated, which may not be something that could be improved, but it would be better if it was simplified."
"Some customers in the financial sector do not like the cloud solution because they don't want data to be transferred to a US-based cloud."
"The product's user interface is clunky. We have difficulty in finding what we need. I would also like to see automation in the onboarding processes."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Fortra's Agari is ranked 27th in Email Security with 4 reviews. Cisco Secure Email is rated 8.4, while Fortra's Agari is rated 8.6. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Fortra's Agari writes "Helps to detect and generate reports on phishing emails and saves from email compromises ". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Trend Micro Email Security, whereas Fortra's Agari is most compared with Proofpoint Email Protection, Valimail Monitor, Abnormal Security and Mimecast Email Security. See our Cisco Secure Email vs. Fortra's Agari report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.