We performed a comparison between SentinelOne Singularity Complete and Cisco SecureX based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering.
Comparison Results: SentinelOne Singularity Complete is preferred over Cisco SecureX. Users value SentinelOne's automated threat remediation, detailed event data analysis, and user-friendly interface. Pricing is considered reasonable with a significant ROI, and customer service and support are highly rated. Cisco SecureX users suggest improvements in documentation and integration.
"My clients like Defender's file integrity monitoring. They're monitoring Windows and Linux system files."
"The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management."
"In Microsoft 365 vendor products, monitoring and connectivity across all Microsoft and third-party connectors enable viewing of all activity within those environments."
"The most valuable aspect is undoubtedly the exploration capability"
"The integration, visibility, vulnerability management, and device identification are valuable."
"The product integrates security into one tool instead of having third-party security tools."
"Email protection is the most valuable feature of Microsoft Defender XDR."
"I have found the ability to delete unwanted threats beneficial."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."
"The solution is easy to set up."
"The tool's most valuable feature is Vigilance Respond Pro monitoring. You don't have to have a dedicated SOC and worry about staffing."
"It has saved us from a couple of ransomware attacks already."
"The ability to get queries by pressing the "tab" button is a plus for SentinelOne."
"The product can scale as needed."
"I work in vulnerability management, and for me, at the moment, its automation is most valuable. For the SOC team, incident visibility would be most valuable, but for me, it is automation."
"Singularity's threat-hunting platform is user-friendly, and I like the built-in remote access feature."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"The licensing is a nightmare and has room for improvement."
"At times, there may be delays in the execution of certain actions and their effects."
"The tool gives inconsistent answers and crashes a lot."
"It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."
"There could be a way to proactively monitor unusual activity ."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"Remediation stuff could be integrated into the product's automation."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"what's missing right now is the multi-tenant capability."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"We'd like SentinelOne to upgrade automatically. It doesn't automatically update the agent if some system has an older version of the SentinelOne. It has to be triggered from the console."
"The ease of use can be better in Deep Visibility. It is not always the easiest. If I have not been in there in the Deep Visibility module for a long time, I do not always find it that easy to use. I tend to go and have to consult the help quite often if I have not been in there a long time."
"Set up is very labor-intensive."
"It's good on Linux, and Windows is pretty good except that the Windows agents sometimes ask for a lot of resources on the endpoints. That could be in the fine-tuning for scanning. In Mac, they are complaining about the same problems, that it's using a lot of resources, but that could also be that we have to configure what it is scanning and what it should not scan. Currently it scans everything."
"I'd like to see more documentation."
"One thing I don't like is the exportable report. They're they're not as useful as I'd hoped they would be."
"I would like to see the reports from SentinelOne more customizable, as there are very few options."
"The SentinelOne portal is not user-friendly, which is one of its drawbacks."
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Cisco SecureX is ranked 13th in Extended Detection and Response (XDR) with 13 reviews while SentinelOne Singularity Complete is ranked 2nd in Extended Detection and Response (XDR) with 177 reviews. Cisco SecureX is rated 9.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Cisco SecureX is most compared with Trend Vision One, Cortex XDR by Palo Alto Networks, Splunk SOAR, Cisco Secure Network Analytics and Wazuh, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our Cisco SecureX vs. SentinelOne Singularity Complete report.
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We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.