We performed a comparison between Trend Micro XDR and Cisco SecureX based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro XDR is commended for its holistic approach to threat prevention, real-time visualization, and ability to prioritize network-based detection and response. Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions.
Service and Support: Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations. Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes.
Ease of Deployment: The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals. Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products.
Pricing: Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable. A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products.
ROI: Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention. Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering.
Comparison Results: Our users prefer Trend Micro XDR over Cisco SecureX. Trend Micro XDR is praised for its comprehensive attack view, high detection rate, and easy setup. Cisco users say SecureX would benefit from better documentation and search features.
"The summarization of emails is a valuable feature."
"Microsoft 365 Defender is a good solution and easy to use."
"I like the easy integration and advanced possibilities. We can implement it at customer sites in a few clicks, but we can also dive deep and drill down to extended features. There's a very good starting point to get into this product and all the features from Defender."
"The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management."
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"The incident threat response and its ability to facilitate effective remediation against threats are the standout features."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"Integrates well with our existing security infrastructure."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"The automation and orchestration tools are the most valuable features."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"I appreciate the value of real-time activity monitoring."
"Its detection rate is valuable. It is really an easy product to install and manage. It is quite effective at what it does, and if needed, it can also be co-managed, which means 24 hours and seven days a week monitoring through a SOC."
"It has good vulnerability protection."
"What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of the attack."
"Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit."
"The proactive approach is the best feature."
"We had a quick deployment. The solution is easy to set up."
"Trend Micro XDR is a comprehensive solution that is not overly complex to use or manage."
"Microsoft frequently changes the names of its products, sometimes even renaming entire portals or features."
"There could be a way to proactively monitor unusual activity ."
"There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use."
"The management and automation of the cloud apps have room for improvement."
"The mobile app support for Android and iOS is difficult and needs improvement."
"One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions."
"The support could be more knowledgable to improve their offering."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"what's missing right now is the multi-tenant capability."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"Remediation stuff could be integrated into the product's automation."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"They have a DLP module in Tredn Moicros and they need to enhance its capabilities."
"The agent system is very slow, it needs to improve its performance."
"Also, XDR should improve its coverage of the latest IOCs. Their suspicious object management works, but the coverage should be improved. It will take one or two months to get those things covered. XDR will detect on a behavioral basis, but these databases will not get updated daily like some other solutions. If you're dealing with new ransomware or malware, it may take around a month before it's covered by Trend Micro."
"The support has been delayed at times."
"The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions."
"The zero trust is a bit complicated compared to other parts of the solution."
"The area for improvement is mobile security. We have just finished a proof of concept for Zero Trust Secure Access. We withdrew from this PoC because it does not have that many points for proxy across Europe. Our organization is across Europe... At this time, they are only located in Germany and the UK."
"It should integrate with more tools. There are a lot of tools that can do the PTP dump."
Cisco SecureX is ranked 14th in Extended Detection and Response (XDR) with 13 reviews while Trend Vision One is ranked 6th in Extended Detection and Response (XDR) with 43 reviews. Cisco SecureX is rated 9.0, while Trend Vision One is rated 8.6. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Splunk SOAR, Cisco Secure Network Analytics, Wazuh and Fortinet FortiSOAR, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Vision One Endpoint Security, SentinelOne Singularity Complete, Microsoft Defender for Endpoint and Cynet. See our Cisco SecureX vs. Trend Vision One report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
