We performed a comparison between Cisco Umbrella and F5 BIG-IP DNS based on real PeerSpot user reviews.
Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It blocks malicious DNS queries daily which is very beneficial."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"Cisco Umbrella is absolutely stable."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple."
"For us and for customers, it's the ease of integration with Meraki. It's just a couple of clicks. That allows us to deploy very fast, and it doesn't change the way a customer uses his service. It's just more secure."
"BIG-IP DNS's best feature is the Global Traffic Manager (GTM)."
"The security features, DDoS mitigation facilities, and SQL configuration are the most valuable aspects of this solution."
"The GTM feature is very good, It's very useful, especially if we have multiple data centers. If we want to load balance traffic from multiple data centers, the GTM feature is very useful."
"The solution is easy to configure and deploy. It is scalable and works without any downtime. F5 BIG-IP DNS is a flexible solution."
"The management is very easy."
"It's very stable."
"It is easy to administer."
"F5 technical support is quite good and they follow up if there are any issues."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"If the security issues are taken care of it would be better."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"User interface could be a little smoother and more intuitive."
"I sometimes encounter issues with the porting of F5 BIG-IP DNS."
"The solution can improve by adding cloud integration through plugins or additional configurations so we can use F5 BIG-IP DNS to communicate with the cloud."
"In the product, one of the shortcomings is related to its configuration part...Though you can find some manuals or F5 documents, in real life, it's very hard to understand this product."
"It would be great to see a F5 BIG-IP DNS cloud version. What we within the Australian government are looking at doing is utilizing a secured DNS service much the same as the English GCHQ version of their protected DNS service."
"The initial setup could be easier."
"The costs could always be a bit lower."
"I would like to see deeper integration with VMware in the sense that F5 compliments VMware, in the context of application availability."
"I would like to see more marketing documentation, rather than technical documentation."
Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 108 reviews while F5 BIG-IP DNS is ranked 3rd in Domain Name System (DNS) Security with 18 reviews. Cisco Umbrella is rated 8.8, while F5 BIG-IP DNS is rated 8.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of F5 BIG-IP DNS writes "Reliable with good security and management". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas F5 BIG-IP DNS is most compared with Infoblox Advanced DNS Protection, EfficientIP DNS Guardian and BlueCat Edge. See our Cisco Umbrella vs. F5 BIG-IP DNS report.
See our list of best Domain Name System (DNS) Security vendors.
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