We performed a comparison between Cisco Umbrella and VMware SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Secure Access Service Edge (SASE) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Cisco Umbrella is absolutely stable."
"The solution is extremely stable. It has excellent performance."
"The agent that gets installed on the endpoints or on people's laptops and devices is a Cisco AnyConnect Umbrella module. It's one of the most impressive things because you are able to protect your users anywhere they are."
"One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers."
"I haven't needed to reboot the servers for years due to their excellent stability."
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"I haven't found any issues related to latency or any other issue."
"Stability-wise, it's good. I have never encountered any bugs."
"VMware SD-WAN is a complete solution."
"VMware has been chosen by many of our customers who do not want to do a lot of complex routing in their environment and want a very easy-to-use solution. The most valuable features are simple troubleshooting, Dynamic Multipath Optimization (DMPO), and cybersecurity."
"I like VMware SD-WAN's automation and zero-touch provisioning. Its main advantage is simplicity. Anyone can use this gateway."
"I love the solution because of its many features like cluster and cloud VPN."
"Some of the best features are the SD-WAN platform for VMware and the NSX network virtualization."
"Feature-wise, VMware SD-WAN is a really strong cloud web security product."
"It is very simple to configure. When you use the cloud to configure the equipment, it has zero-touch provisioning."
"This solution is as stable as most firewalls. VMware is a reputable vendor."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"With any Cisco product, it's the licensing side of things that needs improvement."
"I would like for their support to be faster."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"The product can be pretty expensive."
"I would like to see integration with SecurNX in the future."
"Reports could be simplified."
"VMware SD-WAN could improve by having more partnerships with other vendors."
"The only thing that I'm having issues with is on one of the sites, I can't see the location on the map."
"The solution is pricey. It could be cheaper."
"The initial setup of VMware SD-WAN was simple. However, it took six days to complete."
"I would like for them to upgrade to 5G integration. Our customers have 4G now and the connectivity isn't good. It should be much faster."
"There might be potential enhancements in better integration with other platforms, increased stability, and heightened security."
"There is still room for improvement in support and security, especially in enhancing the SASE aspect of the platform."
Cisco Umbrella is ranked 2nd in Secure Access Service Edge (SASE) with 108 reviews while VMware SD-WAN is ranked 7th in Secure Access Service Edge (SASE) with 51 reviews. Cisco Umbrella is rated 8.8, while VMware SD-WAN is rated 8.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of VMware SD-WAN writes "To fully utilize cloud vendors' hardware networking, Microsoft and VMware support everything". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas VMware SD-WAN is most compared with Cisco SD-WAN, Fortinet FortiGate, Meraki SD-WAN, Cato SASE Cloud Platform and Prisma Access by Palo Alto Networks. See our Cisco Umbrella vs. VMware SD-WAN report.
See our list of best Secure Access Service Edge (SASE) vendors.
We monitor all Secure Access Service Edge (SASE) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.