Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs F5 BIG-IP Access Policy Manager (APM) comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and F5 BIG-IP Access Policy Manager (APM) based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution.""We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today.""The product is simple to set up, and its deep integration with Microsoft is also a valuable feature.""Stable product with straightforward setup.""The most valuable feature of the solution is that it supports team clients.""It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides.""Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device.""Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."

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"Our customers have never complained about the stability""In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.""This is a product that is easy to install and integrate, and it is simple to use.""The performance of the solution is valuable.""Stickiness is the most valuable feature of the product.""The load balancing features are valuable.""The most valuable feature is the virtual IP creation. It's our most frequently used feature.""The solution is stable and reliable."

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Cons
"Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up.""The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online.""The initial setup is complex.""The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising.""Scalability depends on the server and the number of users in the organization.""We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard.""The solution's technical support is not so good.""In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V."

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"We do not have knowledgeable support teams locally.""The solution’s GUI looks very old.""The price of this product can be improved.""The solution is quite costly.""In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side.""The technical support’s response time must be improved.""The operational deployment is not great.""F5 BIG-IP Access Policy Manager has room for improvement in integration with other products."

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Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "Recently, they have simplified the licensing"
  • "The product is very expensive."
  • "The tool is a little bit expensive."
  • More F5 BIG-IP Access Policy Manager (APM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Top Answer:In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.
    Top Answer:The tool is a little bit expensive. I rate the pricing a six out of ten.
    Top Answer:I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal. In the APM… more »
    Ranking
    3rd
    out of 59 in Remote Access
    Views
    4,690
    Comparisons
    2,873
    Reviews
    23
    Average Words per Review
    592
    Rating
    7.7
    10th
    out of 59 in Remote Access
    Views
    1,053
    Comparisons
    884
    Reviews
    10
    Average Words per Review
    372
    Rating
    8.1
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    F5 Access Policy Manager
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    F5 BIG-IP Access Policy Manager (APM) is an access management proxy solution for managing global access to the enterprise networks, cloud providers, applications, and application programming interfaces (APIs). Through a single management interface, BIG-IP APM consolidates remote, mobile, network, virtual, and web access. 

    BIG-IP APM can also serve as a bridge between modern and classic authentication and authorization protocols and methods. For applications which are unable to support modern authentication and authorization protocols, like SAML and OAuth with OIDC, but which do support classic authentication methods, BIG-IP APM converts user credentials to the appropriate authentication standard supported by the application.

    BIG-IP APM Benefits:

    • Ease of use
    • Flexibility
    • Ability to integrate with other systems
    • Security features
    • Granular access control
    • Responsive and helpful support team

    BIG-IP APM Features:

    • Support for Identity Aware Proxy (IAP) enabling Zero Trust application access
    • Context-based authorization with dynamic L4/L7 ACLs
    • Integration with third-party MFA solutions
    • DTLS 2.0 mode for delivering and securing applications
    • SAML 2.0 identity federation support
    • Support for OAuth 2.0 authorization protocol
    • SSO support for classic authentication (Kerberos, header- based, etc.), credential caching, OAuth 2.0, SAML 2.0, and FIDO2 (U2F)
    • AAA server authentication and high-availability
    • Integration with leading IAM vendor products (Microsoft, Okta, Ping Identity)
    • BIG IP Edge Client and F5 Access integrate with VMware Horizon ONE (AirWatch), Microsoft Intune and IBM MaaS360
    • Risk-based access leveraging third-party UEBA and risk engines (HTTP Connector)

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BIG-IP APM users.

    Mahmmoud Rabie, Senior Site Reliability Engineer, writes that BIG-IP APM is "A highly stable solution for load balancing, but the initial setup is complex."

    Clyde LivingstonSenior Process Specialist at Telstra, says that BIG-IP APM is "Easy to use, useful access remotely, but lacking stability."

    Chris LamSenior Solution Consultant at Macroview Telecom Limited, states that BIG-IP APM is "Useful for remote access VPN and VPI integration with VMware.

    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Insurance Company9%
    Financial Services Firm9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Comms Service Provider27%
    Media Company18%
    Computer Software Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Financial Services Firm12%
    Computer Software Company11%
    Government11%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business50%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. F5 BIG-IP Access Policy Manager (APM)
    May 2024
    Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. F5 BIG-IP Access Policy Manager (APM) and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 92 reviews while F5 BIG-IP Access Policy Manager (APM) is ranked 10th in Remote Access with 13 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while F5 BIG-IP Access Policy Manager (APM) is rated 8.2. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Citrix Workspace and Teradici PCoIP Zero Clients, whereas F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Ivanti Connect Secure, Cisco ISE (Identity Services Engine) and Fortinet FortiNAC. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. F5 BIG-IP Access Policy Manager (APM) report.

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    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.