We performed a comparison between Citrix Virtual Apps and Desktops and Citrix Workspace based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: PeerSpot users seem to feel that Citrix Virtual Apps and Desktop is the more complete solution. The solution can work alone as an Application Developer in addition to performing outstandingly in the VDI space. The solution is very flexible, secure, robust, and can be used on any device.
"In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore."
"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."
"The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology remotely is good. Our users are able to work and it's seamless. The performance is also good."
"Citrix Virtual Apps and Desktops is a stable solution."
"The installation and maintenance are good."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"I use Citrix DaaS to connect to devices."
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions."
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"The service dash and Workspace Environment Manager service are good features."
"It is stable, easy to scale, and provides secure remote access."
"I can access it from anywhere."
"The ease of access and the confidentiality and security that it provides is what we like best."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"It is a good product. I don't have any complaints."
"It is a very scalable solution."
"The price and user interface are great."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
"The initial setup has room for improvement."
"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered."
"For us, pricing is the most important feature to improve."
"Using the app layering feature can be quite difficult and cumbersome."
"Tech support can be slow if you do not receive help from the US representatives."
"There is room for improvement because it has a lot of dependency on Active Directory and other things. If they could come up with something similar and native, a complete solution portfolio would help."
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"The product's technical support services need improvement."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"The ITSM adapters need to be enhanced."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"The product has some bugs, making it an area of concern where improvements are required."
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Citrix Workspace is rated 8.4. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Microsoft Remote Desktop Services and Apache Guacamole, whereas Citrix Workspace is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX and Parallels Remote Application Server (RAS). See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Citrix Workspace report.
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