We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and ISL Online based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."
"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."
"Instead of pointing to any single feature, I would say the most valuable aspect of Citrix Virtual Apps and Desktops is the overall product itself. Virtualized apps and desktops, in theory and in practice, are very helpful to users."
"The most valuable feature has to be the non-persistent desktop. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue."
"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."
"For our company's customers, I feel that the product is stable."
"The product is simple to set up, and its deep integration with Microsoft is also a valuable feature."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
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"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."
"We can also monitor our systems at any time from practically anywhere."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"I personally really appreciate the file transfer feature as it is really easy to use."
"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."
"The most valuable feature is safety."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."
"It is not easy to set up."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"The speed and connectivity of Citrix DaaS could be improved."
"There have been many issues with stability."
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."
"We would like to be able to provide VDI, a full desktop, to each of our users."
"Compared with the Outlook mobile app, the Citrix mobile app shows some lag in authentication."
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"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"I would like to be able to access and manage all brands of smartphones."
"There could be a section in the menu describing the new features and changes."
"It would be helpful if they had iSupport for supporting Apple phones."
"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"They need to better advertise the features."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 92 reviews while ISL Online is ranked 16th in Remote Access with 9 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while ISL Online is rated 9.8. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of ISL Online writes "Easy to deploy, stable, scalable and safe". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Citrix Workspace and Apache Guacamole, whereas ISL Online is most compared with TeamViewer, Splashtop Remote Support and ConnectWise ScreenConnect. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. ISL Online report.
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