We performed a comparison between Citrix Workspace and Parallels Remote Application Server (RAS) based on real PeerSpot user reviews.
Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Citrix Workspace is its security."
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"The price and user interface are great."
"The feature that I like is that it is fast."
"Citrix Workspace's standout feature is its flexibility."
"With this product, everyone can have a similar kind of desktop environment."
"I can access it from anywhere."
"From my perspective, the most valuable feature is the manageability."
"It is robust. We have some 75 users using it and it doesn't lag. It's very speedy."
"The stability is ok - once I finished the setup, the system was quite stable."
"The solution is powerful, and it has good speed and performance."
"It has allowed us to centralize the software location so we don't have to update the software client on 70 computers."
"It is a stable solution."
"Simplicity of the interface is a valuable feature."
"Its price and ease of use are the most valuable. It is simple and has good performance."
"Allows us to publish applications accessible by current-generation HTML5 browser or OS-specific client (Windows, Android, iOS), and it supports popular single sign-on and multi-factor authentication protocols."
"When there are technical issues, sometimes we can't get on the cloud."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"The ITSM adapters need to be enhanced."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"There is room for slight improvement in performance optimization and interface refinement."
"If the solution crashes, then all the customers connected through that agent, lose their session."
"The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement."
"We use several gateways because access to our secret zone requires two-factor user authentication. It is a lot of hassle differentiating among users with or without two-factor. Of course, we could use two farms, but that would mean more management too."
"The main issue we have with all of our users is printing. Randomly, a printer will disconnect or someone won't connect to it and I will have to reset the print service and then nobody can print. That's the big headache we've had over the course of the five years."
"Currently in the RD Session Hosts – Sessions section, I can see what server a user is logged into but not what app he is using. Being able to do so would be immensely helpful when a non-technical user is complaining of issues, but I can’t tell which app he is using, and he is actually logged into multiple servers since they serve multiple apps."
"We would like to be able to re-label the OTP (One Time Password) popup so our users can easily recognize that they are to put in their DUO code on that line. Most users see OTP and ask what that is."
"We have had significant, ongoing issues with printing. It would be great to have a best practice for dealing with printing that we can offer to our customers."
"Generally, it is a very good solution. The main thing that I would improve is their presence here in Mexico. They don't have strong local support here in Mexico. They should have a worldwide presence so that we don't have to do everything through the people in the US. The initial setup was a little bit complex because we were migrating from Citrix. For customers who are migrating from another platform like VMware or Citrix, it would be great if they can provide an automated migration solution."
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Citrix Workspace is ranked 7th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Parallels Remote Application Server (RAS) is ranked 12th in Virtual Desktop Infrastructure (VDI) with 24 reviews. Citrix Workspace is rated 8.4, while Parallels Remote Application Server (RAS) is rated 8.8. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Parallels Remote Application Server (RAS) writes "Provides good scalability and a secure environment". Citrix Workspace is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX and VMware App Volumes, whereas Parallels Remote Application Server (RAS) is most compared with Microsoft Remote Desktop Services, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Parallels Desktop, VMware Workstation and NVIDIA GRID. See our Citrix Workspace vs. Parallels Remote Application Server (RAS) report.
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