We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"From my perspective, the most valuable feature is the manageability."
"The feature that I like is that it is fast."
"Troubleshooting Citrix is pretty straightforward."
"The service dash and Workspace Environment Manager service are good features."
"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."
"The most valuable feature of Citrix Workspace is its security."
"The ease of access and the confidentiality and security that it provides is what we like best."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"The solution is easy to use."
"The most valuable feature is that it gives me full accessibility to my servers."
"The tool shares computer resources perfectly."
"The most valuable feature is ease of use."
"The most valuable features are it is fast and cost-effective."
"The solution performs well and is easy to use."
"The solution is stable and reliable."
"The solution works on Microsoft servers."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"Performance could be better if there was a low latency improvement."
"When there are technical issues, sometimes we can't get on the cloud."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"The product has some bugs, making it an area of concern where improvements are required."
"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"
"It takes time to load."
"The training profiles could be better."
"I would say it's expensive as there similar products available for free."
"The solution should introduce a chat feature for end users."
"Microsoft should be more compatible with other operating system."
"The solution should have better security."
"The product is not very scalable."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"The user interface needs improvement."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.