We compared Prisma Access by Palo Alto Networks and Cloudflare Access across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: When comparing Prisma Access by Palo Alto Networks and Cloudflare Access, it is important to note several differences. Prisma Access has a more intricate setup process that may require expertise and assistance, whereas Cloudflare Access is known for its simple and direct setup. Prisma Access is highly regarded for its user accessibility, performance, security features, and integration capabilities. On the other hand, Cloudflare Access is valued for its DDoS protection, user-friendly interface, and customizable rule set. Prisma Access is priced higher but is considered a worthwhile investment, while Cloudflare Access has mixed reviews regarding its pricing. Customer support for Prisma Access is generally satisfactory, and Cloudflare Access receives positive feedback for its support.
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it."
"For Cloudflare Access, I am using the free plan...The most valuable feature is their protection."
"The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good."
"Enables me to work from two locations."
"Cloudflare, in my opinion, was easy to implement."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"The scalability of the solution is excellent."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"To quarantine and clean a malware file provides a lot of security."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"They don't have a person to provide support for customers using the solution under their free plan."
"For the topic of improvement, providing some training material is one of my suggestions."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where improvements are needed."
"When it comes to integration mechanisms, Prisma SaaS does not support reverse proxy type of integrations."
"I would like to see support for custom applications."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
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Cloudflare Access is ranked 12th in Secure Access Service Edge (SASE) with 5 reviews while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 58 reviews. Cloudflare Access is rated 8.8, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Cloudflare Access writes "Replaces traditional VPN and enables endpoint exposition ". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Cloudflare Access is most compared with Twingate, Zscaler Zero Trust Exchange, Auth0, Google Cloud Platform Cloud Identity-Aware Proxy and Amazon Cognito, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Cato SASE Cloud Platform. See our Cloudflare Access vs. Prisma Access by Palo Alto Networks report.
See our list of best Secure Access Service Edge (SASE) vendors and best ZTNA as a Service vendors.
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