We compared Cohesity DataProtect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"Instant recovery options are a big benefit for urgent restores, as we don't need to wait for hours or days for a restore to complete before being able to access the files."
"I found value in the instant recovery with DataMove. I found value in the protection group model for applying policies to VMs. And in the overall UI navigation and the way that the application is laid out in the web browser."
"The spin-up of a VM within a test environment for backup testing along with quick restores."
"It offers an easy, quick backup and restore of files and VMs. Also, the "Google-like " search for files is awesome."
"Cohesity DataProtect is user-friendly and straightforward. The setup process was effortless, and both the backup and restore operations are speedy."
"We like that we can use production data to run intensive reports that would otherwise bog down the production server."
"This solution is easy to manage."
"The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection."
"The most valuable feature is the ability to recover critical systems, such as public safety, within a few minutes. In addition, the RPO is six seconds of data loss, tops."
"The ability to quickly bring up VMs within a test environment allows us to test our disaster recovery functions and ensures that they would function just as well in an actual disaster scenario."
"The most valuable feature of Zerto for us is its DR capability."
"Zerto's support for different hypervisors is a valuable feature because we have a mixed bag. We have VMware and we have Hyper-V. For us, that was extremely critical when we made the decision. We wanted a single tool that is able to replicate all our virtual servers. At this point, I think the only tool on the market that can do that on-premise is Zerto."
"I like the less than one-minute RPO, the ability to IP customize during failovers, and the cloning feature that I can use to clone VMs over at the target location. As part of the automation failover, if we need to change an IP when it fails over to the other data center, Zerto will handle that; there's no need for manual intervention. As far as the cloning, we use that to do quick testing of a VM in the remote data center for lift-and-shift processors."
"A new feature is the One-To-Many VPG allowing a VM to be replicated at up to three different locations, including local."
"Zerto is truly inspiring."
"The time it takes to fail a server over to DR has been great."
"The support team sometimes takes a long time to resolve issues, although, in our experience, these have been specific things like SQL blobs."
"If someone were to change an admin account password, I would like an alert raised for that, which is not available at the moment."
"At times, you may click the wrong server or click too fast and accidentally restore a cluster of servers. It would be very helpful to have a cancel option under restores."
"We would like it to have more capabilities for different kinds of PaaS or SaaS services in the Azure cloud, such as Azure SQL or Azure Cosmos DB."
"Reporting is quite limited and not customizable."
"The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming."
"The platform has certain limitations, mostly stemming from the restrictions imposed by the VMware API and some other factors. One area where there is room for improvement is the tracking of replicated copies, especially in the context of remote archive duplication."
"Their documentation could be refined."
"The problem with the backup product is that it's not very mature and you really need a specific use case to be able to use it effectively. It's hard to explain to our customers, especially our large customers, that the use case is so limited."
"I am a little bit worried about how Zerto will work with large volumes of data, such as replication for big data and very large files."
"In general, the solution is pretty good, but because it is geared toward simplicity, sometimes, when things go wrong, the answer is not very detailed so that things can be solved quickly. If things do go wrong, it does require a little bit deeper troubleshooting to resolve the issues. That's the only area where improvement could occur. There should be a little bit more details about if things go wrong, how to remedy them."
"There are a couple of areas in the interface that are not very intuitive. Most of them are pretty easy, but there are a few areas in the journal and replication that, unless you've done it before, you really have no idea what to do."
"Zerto needs to improve its support for VMware Lifecycle Manager."
"One issue we've been having with Zerto lately is the ability to go into maintenance mode during vSphere upgrades. It doesn't have the hook into the lifecycle manager of the bump. During vCenter or ESXi upgrades, it causes VCF to fail its pre-checks because the machine doesn't power off and go into maintenance mode. It's been an issue since version 7.5 and it's impacting a basic automation function in vSphere."
"Maybe the reporting for the failover test could be a little better."
"It is difficult to manage failing over between sites if you are at the site that was impacted."
Cohesity DataProtect is ranked 8th in Backup and Recovery with 67 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Cohesity DataProtect is rated 9.0, while Zerto is rated 9.0. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Druva inSync, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Druva inSync. See our Cohesity DataProtect vs. Zerto report.
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