We compared Commvault Complete Data Protection and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. IBM Spectrum Protect is praised for its ability to integrate with tape libraries and its customization options. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"We specialize in Commvault and IntelliSnap. Commvault covers all our customers' backup needs in one system, and they have complete control over their Snapshot backups. Snapshots are important to our customers because of the size of their data sets."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required."
"All the management is centralized from that CommServe server. You can manage all the clients and all the infrastructure using one interface and one server... Using the Commvault interface, you can customize and generate multiple reports to easily see what is protected and what is not protected in the environment."
"Great archive feature, OnePass, for the file system and Exchange servers."
"The VM backups and the recovery from cloud infrastructure are valuable."
"It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope."
"The recovery features are useful. It is easy to recover data. If something happens, we can easily recover data. We have faced ransomware issues twice, and we recovered because of Commvault."
"It is a really scalable solution. We can scale it up. Scalability-wise, I rate the solution an eight out of ten."
"The most valuable feature of this solution is the centralized enterprise backup."
"The best part of this solution is that it just works."
"I find the whole product useful. The backup archive client, snapshot, spectrum for virtual environments are beneficial features."
"It seems very scalable and robust. It can do what we require it to do."
"It protects our data. That is what it is there for."
"Its incremental forever approach is valuable, so we don't have to load tapes to do a restore."
"You can scale the product."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"Compared to Rubrik, MongoDB Data Protector, and NetBackup, Commvault is better. The licensing team was quite tricky recently because they stopped the unlimited files for that license. Commvault made a bank of 500GB only, a node-based license can take it, which is disappointing. Reporting needs to be more granular. Also, there should be a showback of data being backed up, and the backup cost to share the cost internally with the department."
"The stability of the tool could be improved."
"They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"The product is expensive."
"We previously had difficulty with the support being foreign."
"Training."
"This solution does not have good support for virtualization and a hyper-converged environment."
"Its price can be better. It is very expensive. Its interface is very old and not user friendly. They can improve its interface. Their support can also be better. My clients are not very satisfied with the support because they are not really quick."
"I think Spectrum Protect's interface is not so user-friendly, but the interface is not so friendly. Some of the functions are too complicated. I prefer a simpler solution."
"IBM Spectrum Protect does have a lot of the features that we need, but I think they need to improve their backup virtualization and backup for container."
"The Hyper-V and SQL Server backup could be improved. In the 2016 version there was a significant improvement, but I think IBM has a big challenge with these technologies."
"Although I am not a technical user, I would say the cloud integration features could be improved."
"We are not so happy with the technical support because dealing with them is not easy. We have a very complicated environment, therefore I understand for a support person that it is not easy to troubleshoot it."
"Replication of data could be more user friendly."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Commvault Cloud is rated 8.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Rubrik, Dell PowerProtect DD (Data Domain) and Cohesity DataProtect. See our Commvault Cloud vs. IBM Spectrum Protect report.
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