We performed a comparison between Control-M and Redwood Software - Workload Automation Edition based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Control-M offers valuable features such as Managed File Transfer, credentials vault, integration capabilities, Role-Based Administration, file transfer integration, collaboration dashboard, scheduling, web interface, reporting, workload archiving, and forecasting. Redwood Software provides powerful job definitions, job importation, user authority restrictions, monitoring alerts, dashboards, error handling, task scheduling, system integration, user-friendly interface, real-time event monitoring, cloud automation, load balancing, memory management, and mobile notifications.
Control-M could benefit from improvements in microservices, API integration, reporting capabilities, and customization options. Redwood Software would benefit from improvements in reporting features, monitoring and alert service, user interface, and security standards.
Service and Support: Control-M's customer service and support have received both positive and negative feedback. Some customers appreciate the support team's promptness and expertise, while others believe there is room for improvement in terms of responsiveness and proactive assistance. Redwood Software's customer service and support have garnered predominantly positive reviews, with customers describing it as good and helpful.
Ease of Deployment: The setup process for Control-M was generally user-friendly and supported by informative guides and videos. Nevertheless, a few users encountered difficulties in converting jobs or dealing with database problems. Redwood Software was described as intricate and time-consuming. However, after completing the setup, it resulted in a smaller system footprint and facilitated easy upgrades.
Pricing: Control-M has a high setup cost, including expenses like infrastructure and salaries. This can be burdensome for smaller companies due to the pricing being based on the number of jobs or endpoints. Redwood Software has a more innovative pricing model that is based on job executions. This makes it cost-effective and advantageous for companies looking to explore new platforms.
ROI: The Control-M product offers advantages such as reduced expenses, enhanced task performance, stability, and efficient data handling. Users of Redwood have experienced time savings and improved job scheduling, resulting in a return on investment.
Comparison Results: The user reviews indicate that Control-M is the preferred product compared to Redwood. Users appreciate Control-M for its easy setup, consistent performance, useful features like Managed File Transfer and Role-Based Administration, and its ability to improve operational efficiency. Control-M stands out with its more extensive solution, greater automation, user-friendly interface, and the value it brings to organizations.
"It is very easy to use. The HA feature is also very good."
"The ability to integrate file transfers has been instrumental in allowing us to accomplish the things we need with Control-M. In our industry, we take a lot of data and either push it down to the stores or retail grocery stores. We take files and push them down to the stores or pull files and information from the stores and bring it back to corporate. So, it's two-way communication with file transfers. One of the bigger things that we do with Control-M is scheduling data moves and moving data from one location to another."
"The initial setup is largely straightforward."
"Control-M has helped us resolve issues 70% to 80% faster. It provides us with alerts instead of having someone go to that particular server and check the logs to determine where the issue is. We can simply click on the alert information, then everything is in front of us. This provides us with time savings, human effort savings, and process savings."
"The multiple scheduling options allow you to do anything you want, whenever you want, and however you want. You can easily be in control when things happen."
"Technical support is very helpful and available 24/7."
"The reporting is top-notch. I haven't found any other applications on the market that can replicate what Control-M offers. The alerting is very good, and I think their service monitoring is the best in the industry."
"Control-M has improved application reliability and the SLAs in our company by quite a bit. You can see if problems are coming. If we have an SLA in a couple of hours, we know well before that couple hours if processing is behind, and it allows us to take some preventative action."
"Redwood manages all complex job workflow processes."
"The automated alert response is very useful for long-running and failed jobs during off-business hours."
"We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job."
"Redwood helps us to schedule batch jobs on a daily, weekly, and yearly basis to keep the business running smoothly."
"Redwood is of value to our organization due to of its ease of use and the ability to automate and orchestrate any platform that we utilize today."
"Multi-platform scheduling makes it easier this way rather than accessing one platform at a time."
"By automating the job processes it has saved us a lot of time and resources."
"There are various ways in which you can construct jobs depending on your business needs and requirements."
"We did encounter a few scalability issues. Sometimes, there are too many jobs in our environment on different servers, but that’s not the tool issue, we can simply increase the FS size. However, that requires bank cost; hence the scalability issue."
"But for some issues, BMC will suggest to upgrade to new version which will not be feasible to standards of the organisation. Hence some work around should be shown to run the business until new version was upgraded."
"For installing or upgrading the PeopleSoft and SAP plugins, currently there is no way to do it via Control-M Configuration Manager. So, we are installing or upgrading the plugins, like PeopleSoft and SAP, manually. If BMC could provide an option via Control-M Configuration Manager to upgrade these plugins, it probably would reduce a lot of manual work as well as ease our work. This is one improvement that I personally want to see, because it would help our way of working."
"We would recommend modernizing the look and feel of Control-M. They also need to move towards more self-service and development in their environment. It's very antiquated."
"It is a very strong product, but the reporting could be better."
"The company has been working with BMC on the MFT. There are still some things about MFT which don't work the way that we want with our needs. So, we would like to see that improved."
"The performance could be better. Control-M Enterprise Manager tends to slow the system down even on a server with a six-core processor and 32 gigabytes RAM. The console is Java-based, so maybe OpenJDK 16 or 17 would be a performance improvement."
"With the current version update, I'm not sure why we needed a separate database upgrade. Why not put it all in one package? Previously, you could do it either via a manual upgrade or an in-place upgrade but it wasn't separate."
"There is a lack of resources and product documentation which, if included, would help to gain more knowledge about the application."
"Currently, our developers aren't able to access their own objects in the user acceptance testing server and production system server as they are assigned the developer access role, which is kind of a solid role, and no changes or additions can be made to it."
"The price wise, it is not affordable. When we compare with other industry leading softwares and even the same scale, there are certain softwares that can compete with Redwood, but Redwood is very highly paced.So it is more SAP friendly, I would say, at this point. Since it was owned by SAP for very long time, they have made it SAP friendly. But if you look at the tool as a enterprise tool. Like, in general, it is not really that great as a tool. So you can you have better options when you couple it with SAP. But if you would like to control your enterprise level applications, anything after that, like, Azure AWS and things like that Oracle."
"The product could be better in terms of its monitoring and alert service."
"The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."
"It lacks some of the common reporting features. I'm a bit surprised that there aren't some standard reports to be able to extract any data on usage. They've described to us that customers have different reporting needs, so they let them develop those, but reporting is a common need. It would be helpful to have it as part of the solution."
"The only issue at first was that we had to manually delete or raise the event in order to run some of the events and wait for jobs, even if the file was kept at the correct AL11 position."
"Redwood RunMyJobs should add more good features."
Control-M is ranked 1st in Workload Automation with 110 reviews while Redwood RunMyJobs is ranked 3rd in Workload Automation with 30 reviews. Control-M is rated 8.8, while Redwood RunMyJobs is rated 9.6. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Redwood RunMyJobs writes "Simple to use, increases CPU speed, and reduces the cost of machine time". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Red Hat Ansible Automation Platform, whereas Redwood RunMyJobs is most compared with Stonebranch, Tidal by Redwood, AutoSys Workload Automation, Automic Workload Automation and Automic Automation Intelligence. See our Control-M vs. Redwood RunMyJobs report.
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