We performed a comparison between Redwood Software - Workload Automation Edition and Tidal Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Redwood Software - Workload Automation Edition is praised for its strong job definition capabilities, providing users with a wide range of options for constructing jobs. Tidal Automation is highly regarded for its exceptional job scheduling capabilities. Additionally, Tidal Automation offers a single pane of glass interface that makes it easier for users to manage and monitor workloads.
The users mentioned areas of improvement for Redwood including reporting features, monitoring and alert service, user interface, machine learning capabilities, and customer support. Tidal could benefit from improvements in the graphical user interface, pricing model, user interface intuitiveness, cloud/hybrid solution, reporting capabilities, and integration options.
Service and Support: Customers have generally positive experiences with Redwood Software's customer service, although there is potential for improvement. Tidal Automation's customer service receives high praise for being responsive, knowledgeable, and exceeding expectations. However, some customers mention that lower-priority items may occasionally be overlooked.
Ease of Deployment: The setup process for Redwood was difficult and took a lot of time, while Tidal Automation had a simple and straightforward setup. Redwood needed training for multiple teams and dealing with a decentralized structure, whereas Tidal only needed a few servers and a database. Redwood received mixed feedback on ease of understanding, while Tidal had useful documentation.
Pricing: Redwood Software has a higher setup cost compared to Tidal Automation. However, users find it worth the expense because of its valuable features and user framework. Redwood's pricing is notably lower than Control-M and UC4. Tidal Automation offers fair and predictable pricing, delivering good value in terms of functionality and support.
ROI: Redwood Software does not provide specific metrics on ROI. Tidal Automation has shown to bring cost savings, increased efficiency, and productivity for customers. Tidal Automation also offers reduced manual work, improved risk management, and integration capabilities.
Comparison Results: Redwood Software - Workload Automation Edition outperforms Tidal Automation. Redwood Software offers more advanced features, including robust job definition and building capabilities, error-handling capabilities, and integration with diverse systems.
"In Redwood Automation, we can easily fetch the daily reports from the system as per the client's requirement and track the status of every job which is running, aborted, or canceled."
"We can create and test micro-workflows to find defects sooner."
"This product is simple and easy to use."
"Error handling and the recovery feature ensure that my job processes are not stopped if any error occurs."
"We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job."
"It saves us a lot of time and money by doing jobs automatically."
"Redwood is more flexible and we can schedule the tasks based on different time zones."
"It can centralize and support on-premises, hybrid, and cloud environments seamlessly."
"It's easy to use and easy to administer, and it's very flexible."
"The best feature is that it allows task scheduling based on particular occurrences, like the receipt of files, database updates, or system notifications."
"Tidal Automation by Redwood is a user-friendly solution."
"Thinking of all the people involved in checking jobs on a daily basis, manually running jobs or auditing them through standalone tools, and trying to connect them. We have saved hundreds of hours weekly, which is substantial."
"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."
"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."
"The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that."
"The data management on offer was valuable."
"The product can improve customer service."
"The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."
"We need the ability to pull data into an Excel format."
"The user interface of Redwood can be improved a bit to make it more user-friendly and interesting."
"The product could be better in terms of its monitoring and alert service."
"The documentation for this product is limited, which can be improved in the future."
"It would be nice if Redwood RunMyJobs could work on different systems."
"Customer support should be enhanced so that we can automatically raise tickets and incidents in customer service."
"The GUI, the graphical user interface, gets a little bit busy."
"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."
"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."
"The job failure alerts can be updated with more details for better troubleshooting."
"Tidal Automation could be further integrated with other systems used in the operation of tidal energy systems, such as weather forecasting tools, energy management systems, or asset management software."
"There are several improvement points that our team has provided to the vendor."
"Initially, it is complicated to understand the functionalities as there is limited product documentation."
"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."
Redwood RunMyJobs is ranked 3rd in Workload Automation with 30 reviews while Tidal by Redwood is ranked 2nd in Workload Automation with 37 reviews. Redwood RunMyJobs is rated 9.6, while Tidal by Redwood is rated 9.0. The top reviewer of Redwood RunMyJobs writes "Simple to use, increases CPU speed, and reduces the cost of machine time". On the other hand, the top reviewer of Tidal by Redwood writes "Great visibility with a single pane of glass and a low learning curve". Redwood RunMyJobs is most compared with Control-M, Stonebranch, AutoSys Workload Automation, Automic Workload Automation and ActiveBatch by Redwood, whereas Tidal by Redwood is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation, ActiveBatch by Redwood and Rocket Zeke. See our Redwood RunMyJobs vs. Tidal by Redwood report.
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