We performed a comparison between CrowdStrike Falcon and ESET PROTECT Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like 365 Defender's advanced threat hunting. The dashboard is user-friendly with templates for site policies, etc. The most important use case is evaluating the risk links and applications."
"The most valuable feature is the DLP because that's where we can have an added data protection layer and extend it not just to emails but to the documents that users are working on. We can make sure that sensitive data is tagged and flagged if unauthorized parties are using it."
"The threat intelligence is excellent."
"The product integrates security into one tool instead of having third-party security tools."
"Microsoft 365 Defender's most valuable feature is the ability to control the shadow IP."
"Microsoft 365 Defender is a good solution and easy to use."
"The integration with other Microsoft solutions is the most valuable feature."
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow."
"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"The most valuable aspects of CrowdStrike Falcon for me are its device observability, identification, and software and OS recognition."
"The anomaly detection is the most valuable feature."
"The DLP is the most valuable feature of CrowdStrike Falcon."
"Everything is automatic. I install the sensor and renew the service. Periodically, I get a notice that they've shut something down."
"CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems."
"The solution doesn't have high memory usage."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"The solution offers a lot of configuration capabilities."
"We can easily manage resources, disable or enable clients and update them."
"ESET PROTECT Enterprise is reliable."
"The management and automation of the cloud apps have room for improvement."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
"The support team is not competent or responsive."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"The console is missing some features that would be helpful for a managed services provider, like device and user management."
"The support could be more knowledgable to improve their offering."
"In the beginning, it's difficult to navigate the system because it is quite large. Just trying to find your way and understand how the system works can be hard. After spending quite a lot of time searching it's a lot easier, but I wish it were a bit more user-friendly when you're trying to find things."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"Technical support could be better than what is currently offered."
"The management of log aggregation is in need of improvement."
"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."
"The GUI can use improvement, it's cloud-based so sometimes the interface can be a bit slow. The interface could use a little bit more speed."
"CrowdStrike should add support for ransomware protection."
"We can't do scanning audits or device blocking or application control."
"Sometimes, the connection to the machine requires troubleshooting."
"Its automation can be improved."
"I would like to see more features on the reporting side of things."
"The tool is complex and expensive."
"The availability and sustainability could also be improved."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"The solution can be quite technical and therefore is challenging for new users."
CrowdStrike Falcon is ranked 1st in Extended Detection and Response (XDR) with 107 reviews while ESET PROTECT Enterprise is ranked 16th in Extended Detection and Response (XDR) with 10 reviews. CrowdStrike Falcon is rated 8.8, while ESET PROTECT Enterprise is rated 9.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and SentinelOne Singularity Complete, whereas ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and ZoneAlarm. See our CrowdStrike Falcon vs. ESET PROTECT Enterprise report.
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