We performed a comparison between CrowdStrike Falcon and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: CrowdStrike Falcon stands out for its minimal impact on system performance, optimal resource utilization, and precise detection of threats. Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: CrowdStrike Falcon's customer service has been commended for its promptness and assistance. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: CrowdStrike Falcon's setup is considered to be simple and efficient, with varying deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Some users find CrowdStrike Falcon costly and think the price should be lowered to make it more competitive. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the necessity for onsite servers. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
Comparison Results: Our users prefer CrowdStrike Falcon over Trend Micro XDR for its setup process, lightweight design, efficient resource usage, and accurate threat detection. It also offers useful features like Overwatch and a user-friendly dashboard.
"The product integrates security into one tool instead of having third-party security tools."
"Microsoft 365 Defender's most valuable feature is the ability to control the shadow IP."
"In Microsoft 365 vendor products, monitoring and connectivity across all Microsoft and third-party connectors enable viewing of all activity within those environments."
"Email protection is the most valuable feature of Microsoft Defender XDR."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc."
"The solution is well integrated with applications. It is easy to maintain and administer."
"The common and advanced security policies for threat hunting and blocking attacks are valuable."
"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."
"The CrowdStrike Falcon agent is very lightweight. Users never complain about their PCs getting stuck and things like that."
"The feature I like the most is the solution's detection."
"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."
"Regarding features, I appreciate its integration capabilities with identity providers...Stability-wise, I rate the solution a ten out of ten."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it."
"The malware protection is the most valuable feature of CrowdStrike Falcon."
"I like Vision One's observed attack techniques feature. It lets you see what an attacker is doing, how they have tried to exploit a machine, or how malicious code is operating. It helps us discover indicators of compromise so we can write better rules for detection."
"The setup is fairly simple."
"We've found the pricing to be reasonable."
"XDR provided a much more deep view into what is actually happening."
"I appreciate the value of real-time activity monitoring."
"What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of the attack."
"It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing."
"It helps us with investigations."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"The price should be adjustable by region."
"At times, when we have an incident email and we click on the link for that incident, it opens a pop-up, but there is nothing. It has happened a couple of times."
"The solution does not offer a unified response and standard data."
"Advanced attacks could use an improvement."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"The user interface of Microsoft 365 Defender could improve. They could make it simpler."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"There is room for improvement in managing multiple customer IDs."
"The dashboard does not have the facility to export the reports in a PDF format, which I can quickly share with internal stakeholders."
"It would be nice if the dashboard had some more information upfront, and looked a little better."
"Too many false positives."
"The content-filtering features for children could be improved. We have young grandchildren aged 12 and 8. My daughter, their mother, wants to keep them from getting in trouble on the net. She looked at all these other solutions from Google, Microsoft, etc., and she couldn't figure out how to make any of those work. I told her that I bet CrowdStrike could handle this. Sure enough, CrowdStrike can do exactly that. It's the same solution that the Defense Department gets. It works, but it's a little complicated to implement. It could be simpler to set the policies."
"Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement. Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data. In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network."
"They should provide us with good visibility for everything."
"This solution could be improved with greater scope for admins to make changes to the solution."
"I'd like to see alert time reduction so that they show up on the dashboard faster."
"We've received some mild complaints that the documentation is sometimes not up to date."
"We'd like to see a few more integrations."
"The integration with third-party tools and with on-premises Active Directory needs improvement."
"The solution could always be made to be more secure."
"Having more variables within the playbook would be useful. It would allow us to have more refined playbooks for the business. It would allow us to take stronger action through a playbook. It will give us confidence to target a particular area of business where our risk tolerance might be higher or lower. We would like to have more granular playbooks."
"It would be ideal if they could improve the control of connectivity between sensors."
"Also, XDR should improve its coverage of the latest IOCs. Their suspicious object management works, but the coverage should be improved. It will take one or two months to get those things covered. XDR will detect on a behavioral basis, but these databases will not get updated daily like some other solutions. If you're dealing with new ransomware or malware, it may take around a month before it's covered by Trend Micro."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 43 reviews. CrowdStrike Falcon is rated 8.8, while Trend Vision One is rated 8.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Fortinet FortiEDR, whereas Trend Vision One is most compared with Trend Micro Apex One, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Fortinet FortiEDR. See our CrowdStrike Falcon vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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