We compared CrowdStrike Falcon and Fortinet FortiEDR based on our user's reviews in several parameters.
CrowdStrike Falcon is praised for its strong threat detection capabilities, advanced technology, and effective incident response, with user-friendly interface and proactive threat hunting. Fortinet FortiEDR offers advanced threat detection, efficient security, and seamless integration, with emphasis on improving user interface and usability. CrowdStrike Falcon focuses on real-time monitoring, while Fortinet FortiEDR highlights flexible deployment options and scalability.
Features: CrowdStrike Falcon stands out for its robust threat detection, advanced machine learning, and proactive threat hunting capabilities. Fortinet FortiEDR excels in advanced threat detection, efficient endpoint security, and flexible deployment options with scalability.
Pricing and ROI: The setup cost for CrowdStrike Falcon is described as straightforward and hassle-free, requiring minimal effort. Users appreciate the flexible and customizable licensing options. Meanwhile, Fortinet FortiEDR also offers a straightforward setup process with minimal effort required. Customers are satisfied with the flexibility and options provided for licensing., CrowdStrike Falcon delivers significant ROI with improved cybersecurity and threat detection capabilities, while Fortinet FortiEDR also provides positive ROI according to user feedback.
Room for Improvement: CrowdStrike Falcon could improve its user interface, reporting capabilities, integration options, detection accuracy, customer support, and system performance. Fortinet FortiEDR could benefit from enhancements in its user interface, setup process, documentation, training resources, reporting capabilities, and dashboards.
Deployment and customer support: The reviews for CrowdStrike Falcon indicate that the duration to establish the tech solution varies among users, with some taking three months for deployment and others only needing a week for setup. In contrast, Fortinet FortiEDR has users reporting either three months for deployment and an additional week for setup or just one week for both., Users highly praised the customer service of CrowdStrike Falcon, finding the team responsive, knowledgeable, and reliable. On the other hand, customers expressed satisfaction with Fortinet FortiEDR's customer service, noting excellent assistance and guidance.
The summary above is based on 70 interviews we conducted recently with CrowdStrike Falcon and Fortinet FortiEDR users. To access the review's full transcripts, download our report.
"The most valuable feature is the indicator of compromise, which show you what file was either quarantined or removed."
"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
"It is an easy product to deploy."
"It seems to do a pretty good job of protecting the host. It offers good insights that it gives you when it has a detection. It's pretty incredible."
"All the features are beneficial."
"Probably the most valuable thing to me is the real-time response piece. The fact that I can connect to an endpoint as long as it is on the Internet, no matter where it is globally. I can remove files from the endpoint, drop files on the endpoint, stop processes, reboot it, run custom scripts, and deploy software. Pretty much no other tool can do all that."
"It provides very good protection and the ability to crosscheck environments."
"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product detects and blocks threats and is more proactive than firewalls."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"Falcon could include more integrative features."
"The biggest issue with Falcon as a standalone product is it doesn't have very much reporting."
"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."
"Crowdstrike Falcon XDR can improve the integration. There are some locks on the cloud to on-premise integrations."
"Tighter integration around XDR could be included."
"I would rate it an eight out of ten. It does what it needs to do but there's always room for improvement."
"The support needs improvement."
"The only minor concern is occasional interference with desired programs."
"FortiEDR can be improved by providing more detailed reporting."
"We find the solution to be a bit expensive."
"The solution is not stable."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We'd like to see more one-to-one product presentations for the distribution channels."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 30 reviews. CrowdStrike Falcon is rated 8.8, while Fortinet FortiEDR is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Fortinet FortiEDR is most compared with Fortinet FortiClient, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform. See our CrowdStrike Falcon vs. Fortinet FortiEDR report.
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